Sherlyn Chavez

As a team member employed for the WCD (Wisconsin Center District), I work the merchandise store at the UW-Milwaukee Arena, work available events at the Convention Center, and will start working the box office at the Miller Theater; all this while receiving great experience in customer service. I have also been trained certified for Sensory Inclusivity (KultureCity).

Working for the office of admissions at my university, I work as a call team member and office assistant. As a team member, I make minimum of 45 calls to prospective students within a 3-hour shift. Calls consist of application due dates, requirements for applying for our school, special events they should be on the lookout for, and overall encourage their commitment to MSOE. As an office assistance, I file, alphabetize and distribute applications from incoming students as well as transcripts. I also help in whatever is needed around the office.

As a call member for the Alumni Center at MSOE, I made an average of 20 calls during a 3-hour shift where I conversed with MSOE alums. The goal for these calls were to collect donations for funding student organizations/projects and university transformations.

As a cashier worker in a fast-food restaurant, there are high expectations from not only your employers and coworkers, but from the customer as well. They expect neat, fast, and kind assistance from the employee who they will have direct contact with. Therefore, fast problem-solving skills were mandatory to have, friendly communication skills, and organizational/neat-keeping skills as well.