Sherlyn Quirizumbay
LANSDOWNE,PA
Summary
5 Years of customer service experience in Food Service and Retail Operations professional experienced in enhancing customer satisfaction through effective communication and problem-solving. Delivered exceptional service by maintaining organized workstations, operating POS systems, and fostering teamwork in fast-paced environments. Committed to creating memorable experiences for customers while demonstrating strong adaptability and time management skills.
Overview
2
2
Languages
4
4
years of professional experience
Work History
Barista/Cashier
Spread Bagelry
Wynnewood, Pennsylvania
09.2023 - 10.2026
- Greeted guests and answered menu questions with friendly, fast service.
- Prepared espresso drinks, bagels, and sandwiches.
- Operated POS system to ring orders, process payments, and balance the cash drawer.
- Cleaned counters, equipment, and dining areas to meet sanitation standards.
- Maintained cleanliness and organization of food and beverage products in storage areas.
- Stocked customer service stations with paper products or beverage preparation items.
- Created signs and displays to advertise store products and events.
Retail Sales Associate
Kohl's
Havertown, Pennsylvania
06.2022 - 08.2023
- Assisting customers with product selection, sizing, and store questions.
- Operated sale registers, processed payments, and handled returns.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Stocked merchandise on sales floor anmaintained organized stockroom areas.
- Bagged and packaged purchases/ online orders and wrapped gifts.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
Education
Upper Darby High School
Upper Darby, PASkills
- POS operation
- Cash drawer balancing
- Food sanitation
- Food serving and preparation
- Customer service
- Retail operations
- Customer satisfaction
- Clear communication
- Active listening
- Problem solving
- Problem-solving abilities
- Organizational skills
- Multitasking
- Detail-oriented
- Teamwork and collaboration
- Hospitality and professionalism
- Positive attitude
- Adaptability and flexibility
- Bilingual Skills
- Workstation maintenance
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Barista/Cashier
Spread Bagelry
09.2023 - 10.2026
Retail Sales Associate
Kohl's
06.2022 - 08.2023
Upper Darby High School