Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Mondie StHubert

Miami,FL

Summary

Dedicated Home Health Aide skilled in supporting clients with professional communication and superior organization skills. Advanced knowledge of clerical functions, project support, schedule management and customer service. Quick learner accomplished in solving problems through critical thinking and handling conflicting priorities with concise time management.

Overview

18
18
years of professional experience

Work History

Home Health Aide

Wing of an angel
Miami, FL
01.2019 - Current
  • Provided personal care services, such as bathing, dressing, and grooming patients in their homes.
  • Assisted with ambulation and mobility around the home or outside for medical appointments.
  • Performed light housekeeping duties, including laundry, changing bed linens, cleaning bathrooms, and vacuuming.
  • Monitored vital signs such as pulse rate, temperature and blood pressure of patients when necessary.

Delivery Driver

Miami Fast courier
Miami, FL
03.2016 - 05.2023
  • Received daily delivery instructions and route assignments from dispatch.
  • Maintained accurate records of goods delivered and collected payments as required.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.

HHA

Daily Home carehha
Miami, FL
02.2007 - 01.2019
  • Organized client's personal items for easy access during daily activities.
  • Observed changes in client's physical or mental condition and reported any changes immediately to supervisor or case manager.
  • Provided emotional support and encouragement to clients who were ill or had disabilities.
  • Encouraged patients to maintain independence while helping them complete tasks they are unable to do alone.
  • Changed bed linens regularly ensuring a clean environment for the client at all times.
  • Accompanied clients on errands outside the home such as shopping trips and doctor visits.

Customer Service Representative

Home Depot
Miami, FL
02.2017 - 02.2018
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Developed strong relationships with customers by providing personalized assistance and support.

Cashier Team Lead

Walmart
Miami, FL
03.2013 - 02.2015
  • Maintained a clean work environment by sweeping floors and wiping down counters regularly.
  • Assisted customers with locating items within the store when requested.
  • Supported other teams when necessary, such as stocking shelves or bagging groceries.
  • Answered customer questions and provided store information.
  • Scanned, priced and bagged customer groceries quickly to keep lines moving.

Education

Technician (PCT) Program - Health Sciences

Patient Care Technician
Miami, FL
01-2010

High School Diploma -

Saint Francois Dasise
Haiti
08-2000

Skills

  • ADL support
  • Community activities
  • Documentation
  • Medical Charting
  • Client safety and first aid
  • Interpersonal Communication
  • Florida Driver's License
  • Knowledge of state regulations
  • Patient Transport
  • Housekeeping

Languages

French
Native/ Bilingual

Affiliations

  • Academic/Professional: My dream is to become a nurse because I have a deep passion for taking care of people and making a positive impact on their well-being. Although I am not yet a nursing student, I am actively preparing for this journey by learning about healthcare and patient care. I am dedicated to pursuing this goal and am excited to eventually turn my passion into a fulfilling career.

Timeline

Home Health Aide

Wing of an angel
01.2019 - Current

Customer Service Representative

Home Depot
02.2017 - 02.2018

Delivery Driver

Miami Fast courier
03.2016 - 05.2023

Cashier Team Lead

Walmart
03.2013 - 02.2015

HHA

Daily Home carehha
02.2007 - 01.2019

Technician (PCT) Program - Health Sciences

Patient Care Technician

High School Diploma -

Saint Francois Dasise

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Mondie StHubert