Shermaine Adams
Brooklyn,NY
Summary
Results-driven clerical professional known for maintaining high standards and delivering impactful results. Effectively streamlined office processes and supported team collaboration to meet dynamic business needs. Reliable, adaptable, and proficient in multitasking and organizational skills essential for this role.
Overview
24
24
years of professional experience
1
1
Certification
Work History
HHA/PCA
Swift Home Care
Brooklyn, NY
06.2021 - Current
- Provided compassionate personal care to clients, enhancing daily living and overall well-being.
- Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.
- Monitored client health status, reporting changes to supervisors for timely interventions.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
Clerical Associate
HHC Elmhurst Hospital
Queens, New York
10.2023 - 07.2024
- Performing system checks to verify insurance coverage including Epic, RTE, and Epaces. Conduct patient interviews to obtain identity information such as demographic, biographic and insurance status. Scan insurance cards, photo id and supporting documents in Epic. Obtain signatures on registration forms including TPO, Bill of Rights, and etc.
- Ensured accurate data entry and maintained up-to-date records for improved operational efficiency.
- Prepared and edited documents to produce precise, accurate and professional communication.
Poll Worker Clerk
NYS Board of Elections
New York, NY
07.2015 - 04.2022
- Managed election day operations, ensuring compliance with state regulations and procedures.
- Coordinated voter check-in and ballot distribution for efficient polling operations.
- Resolved voter inquiries and issues, providing accurate information to enhance voter experience.
- Monitored polling location activities, maintaining order and adherence to election laws.
School Lunch Helper
NYC Board of Education
New York, NY
02.2019 - 04.2022
- The responsibilities of a school lunch helper include more than the preparation and serving of food to the students during breakfast or lunch time. I clean and sterilize utensils, machines and other equipment during food preparation. I also assist with meal planning, inventory, deliveries and participate in staff meetings.
- Coordinated with vendors for timely delivery of necessary resources and services.
- Assisted in maintaining cleanliness and organization of educational facilities.
HHA
Privatus Care Solution
New York, NY
03.2017 - 03.2020
- An HHA duty is to maintain a clean, safe, healthy environment by following organization standards and following basic infection control techniques. Verbal and written communication skills is a key component working with the patient and medical team. Broad knowledge of medical care techniques in various settings.
HHA
Premier Home Care Service
New York, NY
11.2015 - 01.2020
Food Safety and Community Sanitation
NYC Department of Health and Mental Hygiene
New York, NY
05.2018 - 08.2018
- (college aide position)
Clerical Aide
The City University of New York Borough of Manhattan Community College
New York, NY
02.2015 - 02.2016
- (College Aide Position) Contribute administrative and clerical support to insure the efficient operation of the department yet office. I would analyze the data for errors and verify, update and correct source documents.
Unit Clerk
NYU Downtown Hospital
New York, NY
03.2002 - 12.2010
- Coordinated communication between patients, medical staff, and departments to streamline operations.
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
- Prepared admissions charts and scanned records.
- Managed patient records and documentation with attention to accuracy and confidentiality.
- Processed admissions and discharges, maintaining updated information in hospital systems.
Education
B.S - Community Health Education
York College
Queens, NY01.2019
A.S - Community Health Education
Borough of Manhattan Community College
01.2017
Skills
- Patient care
- Documentation
Certification
Health First Aid USA, Qualifying Certificate in Food Protection, Poll Worker, American Red Cross Adult CPR/AED, Pediatric CPR and First Aid, Certified Home Health Aide and Certificate of training PCA, NHA Mental Certified medical coding and billing (inactive), NHA certified medical administrative assistant (inactive), NHA certified EKG technician (inactive, currently pursuing reinstatement)
Timeline
Clerical Associate
HHC Elmhurst Hospital
10.2023 - 07.2024
HHA/PCA
Swift Home Care
06.2021 - Current
School Lunch Helper
NYC Board of Education
02.2019 - 04.2022
Food Safety and Community Sanitation
NYC Department of Health and Mental Hygiene
05.2018 - 08.2018
HHA
Privatus Care Solution
03.2017 - 03.2020
HHA
Premier Home Care Service
11.2015 - 01.2020
Poll Worker Clerk
NYS Board of Elections
07.2015 - 04.2022
Clerical Aide
The City University of New York Borough of Manhattan Community College
02.2015 - 02.2016
Unit Clerk
NYU Downtown Hospital
03.2002 - 12.2010
A.S - Community Health Education
Borough of Manhattan Community College
B.S - Community Health Education
York College