Shermaine Shallow
Upper Marlboro,MD
Summary
Detail-oriented HR Generalist with over 8 years of experience supporting full-cycle HR operations, including multi-state payroll processing, benefits and leave administration (FMLA and state disability), and employee relations. Proven ability to manage day-to-day HR administrative functions, ensure compliance with federal and state regulations, and serve as a trusted point of contact for employees and managers. Resourceful and results-driven, with a strong foundation in HRIS administration, onboarding and offboarding, policy implementation, and process improvement. Known for balancing compliance, operational efficiency, and a people-centered approach to Human Resources
Overview
8
8
years of professional experience
Work History
HR Generalist/Payroll Specialist
Redefined Healthcare
Matawan, New Jersey
04.2024 - 12.2025
- Streamlined maintenance of HR files to uphold accuracy and confidentiality in compliance with policies.
- Conducted thorough audits of HR documentation to ensure adherence to legal standards.
- Delivered operational support in HR areas such as onboarding, employee relations, and policy management.
- Facilitated communication for employees regarding benefits, payroll, and hiring processes as primary contact.
- Managed multi-state payroll processing accurately while ensuring timely compliance with wage laws. LOA, FMLA, Workers’ Compensation, and multi-state disability, ensuring regulatory compliance.
- Resolved payroll issues efficiently while addressing inquiries from employees about payroll matters.
- Oversaw administration of onboarding procedures, leaves of absence, and separations with regulatory focus.
- Led benefits administration efforts including new hire enrollments and open enrollment sessions.
Human Resources Generalist
Syneos Health
Newtown, Pennsylvania
08.2022 - 03.2024
- Successfully coordinated onboarding processes for 100+ new hires each year, facilitating smooth transitions into the organization.
- Supported recruitment efforts through interview scheduling, job posting, and applicant tracking management.
- Oversaw benefits administration for 500+ employees while ensuring compliance during enrollment and termination processes.
- Acted as primary point of contact for employee inquiries regarding HR policies and benefits while addressing complex issues appropriately.
- Managed scheduling of HR meetings and training sessions to ensure efficient use of resources.
- Contributed to employee engagement initiatives through wellness programs and recognition events to foster satisfaction.
- Ensured confidentiality and accuracy of employee records in HR systems in compliance with regulations.
- Generated regular reports detailing HR activities such as hiring metrics and onboarding progress.
Human Resources Coordinator
CityMD
Raritan, New Jersey
10.2020 - 06.2022
- Optimized onboarding process for 100+ new hires each year, enhancing candidate experience.
- Administered benefits for over 300 employees while ensuring adherence to company policies.
- Facilitated employee engagement through regular HR programs fostering a positive environment.
- Organized and scheduled meetings, interviews, and events to ensure operational success.
- Generated comprehensive reports on HR activities, aiding strategic decision-making efforts.
- Collaborated on HR initiatives with cross-functional teams to drive alignment with goals.
- Contributed to the development and maintenance of up-to-date HR policies and procedures.
- Resolved employee inquiries efficiently, maintaining high levels of service quality.
Human Resources Generalist
General Glass
Secaucus, New Jersey
05.2018 - 06.2020
- Processed payroll end-to-end using ADP for 400+ employees across multiple states, ensuring accuracy and compliance with wage and hour laws.
- Administered employee onboarding, separations, and employment changes, completing all required documentation and system updates.
- Managed employee leave programs such as LOA, FMLA, and Workers’ Compensation, ensuring adherence to regulations and policies.
- Resolved employee relations issues through investigations, providing guidance to stakeholders, and recommending resolutions aligned with HR best practices.
- Supported employee performance management processes including goal setting and performance reviews, facilitating documentation and corrective actions.
- Implemented electronic payroll and total rewards programs, aligning them with organizational compensation strategies and market best practices.
- Oversaw benefits administration including enrollment, open enrollment, life events, and terminations, ensuring accurate communication.
- Maintained the Employee Handbook and HR policies for compliance with employment laws and alignment with best practices.
Education
Bachelor of Science - Business
County College of Morris
Randolph Township, NJ05-2014
Skills
- Payroll administration
- Compliance management
- HR policy development
- Human resources strategy
Timeline
HR Generalist/Payroll Specialist
Redefined Healthcare
04.2024 - 12.2025
Human Resources Generalist
Syneos Health
08.2022 - 03.2024
Human Resources Coordinator
CityMD
10.2020 - 06.2022
Human Resources Generalist
General Glass
05.2018 - 06.2020
Bachelor of Science - Business
County College of Morris