SHERMAL DEWSBURY
Springfield Gardens
Summary
Hardworking and reliable, very ambitious and always willing to learn.Diligent employees with expertise upgrading software, and applications.
Overview
8
8
years of professional experience
Work History
Delivery Driver
Amazon
12.2022 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
SALES ASSOCIATE
The Home Depot Inc
02.2017 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered product questions with up-to-date knowledge of sales and promotions
- Met merchandise processing standards and maintained organized and accessible work area
PPE
Health And Trace Hospital
10.2021 - 04.2022
- I was a canvasser giving out ppe through the 5 boroughs of NYC
- organize brochures so they can learn more about COVID . And even scheduled appointments for people who wanted to get vaccinated
- Assisted with development and implementation of COVID-19 protocols to establish detailed and clear guidelines.
- Provided assistance with distribution of face masks and other equipment to equip individuals with protective gear.
CASHIER
Keyfood
08.2016 - 03.2017
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Accepted cash and credit card payments, issued receipts and provided change
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
SALES ASSOCIATE
Forever 21
09.2016 - 01.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
INTERN
IBM
06.2015 - 08.2015
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Participated in workshops and presentations related to projects to gain knowledge.
- Interacted with customers by phone, email, or in-person to provide information.
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- Provided project progress updates and proposed solutions to issues.
Education
College Degree - Computer Science
New York City College of Technology of The City University of New York
Brooklyn, NYSkills
- JavaScript
- Program coding
- Proficient in
- HTML
- Pallet Jack
- Shipping and Packaging
- Customer Service
- Load and Unloading
- SQL programming
- Python programming
- Microsoft Excel
- Reach Truck Driver
- Merchandiser
- Time Management
- Forklift Operation
Timeline
Delivery Driver
Amazon
12.2022 - Current
PPE
Health And Trace Hospital
10.2021 - 04.2022
SALES ASSOCIATE
The Home Depot Inc
02.2017 - Current
SALES ASSOCIATE
Forever 21
09.2016 - 01.2017
CASHIER
Keyfood
08.2016 - 03.2017
INTERN
IBM
06.2015 - 08.2015
College Degree - Computer Science
New York City College of Technology of The City University of New York