Shermale Humphery-Jones
Saint Louis ,MO
Summary
Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Certified, entry-level Emergency Medical Technician with educational background adept at learning processes associated with assessing emergencies and delivering exceptional problem-solving and decision-making processes. Highly-skilled emergency services professional calmly and quickly assesses medical situations.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Emergency Medical Technician
Abbott EMS
08.2023 - Current
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
- Maintained a safe environment for all involved parties by adhering to strict safety measures during emergency situations.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
Organizer
Fight For 15 - Lucha Por 15 Wocc
03.2017 - 08.2023
- Demonstrated exceptional time management skills while working on multiple projects simultaneously without compromising quality or deadlines.
- Leveraged social media tools effectively to create buzz around events, driving increased registrations and engagement.
- Maintained clear communication channels between all parties involved in the event planning process, ensuring timely updates and issue resolution.
- Adapted swiftly to unforeseen circumstances during events, implementing contingency plans that minimized disruptions to attendees'' experience.
- Scheduled and organized catering, transportation and staffing to manage event logistics.
Senior Sandwich Artist
SUBWAY®Restaurants
02.2015 - 03.2017
- Developed strong rapport with regular customers through engaging conversations while providing personalized service based on their preferences.
- Enhanced customer satisfaction by efficiently preparing high-quality sandwiches and consistently maintaining a clean work environment.
- Contributed to a positive team atmosphere by collaborating with colleagues to complete tasks efficiently during peak hours.
- Increased sales through upselling techniques and suggesting popular menu items to customers.
- Assisted with cash handling duties, including opening and closing registers, maintaining accurate cash drawer balances, and making timely deposits.
Crew Member
McDonald's
02.2012 - 10.2014
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
High School Diploma -
Excel Center
St Louis, MO01.2023
Skills
- Basic Life Support
- CPR and First Aid
- Critical decision-making skills
- Vital signs monitoring
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Clear Communication
- Cash Handling
- Cleaning and organization
- Food handling
- Food Preparation
- Strong attention to safe food handling procedures
- Attention to Detail
- Excellent Communication
- Computer Skills
- Team Leadership
Certification
- EMS Safety Courses, Various accreditations focusing on safety within the EMS role.
- Basic Life Support (BLS) Certification - American Heart Association or American Red Cross.
- Emergency Vehicle Operator Course (EVOC) - Various State Departments or Agencies.
- Emergency Medical Technician (EMT) - National Registry of Emergency Medical Technicians (NREMT).
- CPR/AED Certification
Timeline
Emergency Medical Technician
Abbott EMS
08.2023 - Current
Organizer
Fight For 15 - Lucha Por 15 Wocc
03.2017 - 08.2023
Senior Sandwich Artist
SUBWAY®Restaurants
02.2015 - 03.2017
Crew Member
McDonald's
02.2012 - 10.2014
High School Diploma -
Excel Center