Summary
Overview
Work History
Education
Skills
Timeline
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Sherman Allen

Sherman Allen

Pembroke,GA

Summary

Proven track record of enhancing team performance and expanding customer base at MerchSource, showcasing expertise in audit documentation and professional skepticism. Excelled in high-stakes environments, from Georgia State Prison to healthcare, demonstrating exceptional leadership and Microsoft Excel proficiency. Achieved significant sales targets through effective communication and relationship building.

Overview

26
26
years of professional experience

Work History

Auditor's Assistant

MerchSource
09.2022 - Current
  • Built strong team by recruiting and developing top sales talent.
  • Set ambitious sales goals and motivated strong performance to keep team growing effectively.
  • Consistently recognized as a top-performing Sales Team Leader, contributing to the overall success of the company.

Expanded company customer base and cemented market presence by implementing strategic sales plans.

  • Followed established auditing processes to meet internal and regulatory requirements.
  • Performed observations and evaluated supporting documents to supplement audit findings.
  • Coordinated, managed and implemented auditing projects and prepared for evaluation.
  • Presented audit findings to accounting manager after reviewing results and paperwork.
  • Managed complex problem-solving for upper management in order to complete projects on-time and within budget.

Customer Service Independent Agent

Primerica
03.2020 - 09.2023
  • Collaborated with carriers to ensure optimal coverage options and competitive pricing for clients.
  • Secured new clients through effective networking, relationship building, and referral generation.
  • Built strong rapport with clients, fostering lasting relationships and promoting trust in my expertise as an Independent Agent.
  • Consistently surpassed sales targets by employing persuasive communication skills and diligent follow-up practices with prospects.

Certified Phlebotomist Technician

Memorial University Medical Center
01.2017 - 08.2020
  • Upheld strict adherence to HIPAA regulations, maintaining the confidentiality of sensitive patient information at all times.
  • Enhanced laboratory efficiency by properly labeling and processing collected specimens for testing.
  • Reduced specimen collection errors with thorough patient verification and accurate order interpretation.
  • Kept work area clean and organized, adhering to strict standards for sanitation and infection prevention.

Correctional Officer

Georgia State Prison
05.1998 - 05.2017
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Conducted routine and emergency head counts.

Education

High School Diploma -

Toombs County High School
Lyons, GA
05.1991

Skills

  • Microsoft Excel proficiency
  • Audit Documentation
  • Professional Skepticism
  • Data Interpretation

Timeline

Auditor's Assistant

MerchSource
09.2022 - Current

Customer Service Independent Agent

Primerica
03.2020 - 09.2023

Certified Phlebotomist Technician

Memorial University Medical Center
01.2017 - 08.2020

Correctional Officer

Georgia State Prison
05.1998 - 05.2017

High School Diploma -

Toombs County High School
Sherman Allen