Sherman Dickerson
Rochester
Summary
Versatile and achievement-oriented professional with a background at General Motors, GM, excelling in roles requiring exceptional hand-eye coordination and teamwork. Demonstrated mastery in quality inspections and fostering positive customer relationships, significantly contributing to workplace efficiency and client satisfaction. Adapts swiftly to meet production demands, ensuring safety compliance and operational excellence.
Skilled Production Worker offering 12 years of experience in warehouse and manufacturing environments. Focused on being productive and safety-minded at all times.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Production Line Worker
General Motors, GM
03.2013 - Current
- Followed safety protocols to prevent accidents and injuries to self and colleagues.
- Followed instructions to make products in line with customer specifications.
- Collaborated with other production workers to achieve smooth running of production line.
- Boxed, labeled, and transported items to support assembly operations.
- Consistently met or exceeded daily performance metrics, showcasing dedication to company objectives and personal growth as an employee.
- Packaged and labeled products using automated equipment.
- Demonstrated flexibility in working various shifts, overtime hours, and weekends as required to meet production demands.
- Communicated with supervisor regarding production line issues and needed repairs for fast resolution.
- Utilized strong problem-solving abilities to troubleshoot equipment issues quickly, minimizing disruptions to the production line while maintaining safety standards at all times.
- Collaborated with team members to achieve daily production goals, contributing to overall positive workplace morale.
- Assisted quality assurance by inspecting items and removing defective parts.
- Maintained a clean and organized workspace, adhering to 5S principles for optimal efficiency and safety.
Master Barber
Self-employeed
07.2009 - Current
- Kept business compliant with applicable government standards.
- Styled hair according to customer preferences.
- Consulted with clients to assess personal style preferences and unique needs.
- Managed business customer service, responding to requests and concerns promptly.
- Completed full and partial shaves with clippers and standard and straight razors.
- Demonstrated versatility in accommodating diverse client needs by mastering various haircut styles from classic to modern trends.
- Stayed current on industry trends by attending workshops, trade shows, and continuous education courses.
- Boosted repeat business rates through consistent delivery of high-quality results tailored specifically to each individual''s preference.
- Maintained master calendar of appointments and employee shifts.
- Incorporated advanced barbering techniques to achieve desired results while minimizing discomfort or irritation for clients.
Environmental Specialist
City of Rochester
11.2009 - 03.2013
- Enhanced workplace safety by implementing measures to prevent exposure to hazardous materials and contaminants.
- Improved waste management systems by implementing cutting-edge recycling techniques.
- Adapted quickly to new cleaning technologies and processes, incorporating them into daily routines for more efficient and environmentally friendly results.
- Assisted in employee training, sharing expertise on green cleaning techniques and best practices
- operated heavy equipment
Sales Associate
Sutherland Global Service
05.2007 - 07.2009
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Education
GED -
James Madison High School
Rochester, NY03-1982
Skills
- Workplace cleanliness
- Hand tools
- Hand-eye coordination
- Product packing
- Repetitive work
- Quality inspection
- Safety compliance
- Shipment preparation
- Machine operation
- Box assembly
- Power and hand tools
- Machinery operations
- Quality inspections
- Visual inspections
- Equipment monitoring
Certification
- Forklift Safety and Inspector Certification - Occupational Safety and Health Administration (OSHA).
New York State employer recognition ndeam award. state entrepreneur of the year 2009
i received these awards. for my barbershop in 2009 ,as the outstanding employer for The rochester area employment network
Timeline
Production Line Worker
General Motors, GM
03.2013 - Current
Environmental Specialist
City of Rochester
11.2009 - 03.2013
Master Barber
Self-employeed
07.2009 - Current
Sales Associate
Sutherland Global Service
05.2007 - 07.2009
GED -
James Madison High School
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