Sherman Graves
McDonough,GA
Summary
To secure a position with a reputable employer who will allow me to expand the skills I have attained throughout my educational and employment history, while realizing new potential and opportunities for continued successful growth.
Overview
6
6
years of professional experience
Work History
EMR Administrative Operations Technician
Southern Care Medical Transport
06.2024 - Current
- Identified and drove opportunities for increasing efficiencies and quality.
- Established effective communication channels between technology vendors and healthcare providers, ensuring timely resolution of any issues or concerns related to the EMR system.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed conversion and system implementation plans.
- Analyzed work to generate logic for new systems, procedures and tests.
- Streamlined medical documentation processes for increased accuracy and efficiency in data management.
- Contributed as part of agile test team to follow best practices.
- Boosted patient satisfaction rates by improving access to personal health records via secure online portals.
- Reduced administrative workload for medical staff through the integration of user-friendly EMR platforms.
- Participated in backlog grooming, sprint planning, requirements team meetings and retrospectives.
- Optimized operations efficiency by streamlining processes and implementing innovative solutions.
- Demonstrated expertise in equipment operation, contributing to higher quality outputs within tight deadlines.
- Conducted thorough root cause analyses for recurring issues, leading to long-term resolutions and minimized system disruptions.
- Served as a trusted resource for technical guidance, offering valuable input during critical decision-making processes and fostering a culture of continuous learning within the team.
Baseball Trainer
El1
09.2023 - 06.2024
- Hosted workshops and clinics for athletes, parents, and fellow trainers to share knowledge on various aspects of baseball training.
- Applied advanced video analysis techniques to identify areas for improvement in players'' technique and form.
- Developed a strong reputation among athletes, parents, and fellow trainers for consistently delivering high-quality training services.
- Organized practice schedules and led drills to maximize skill development in both individual and team settings.
- Enhanced players'' physical fitness by implementing comprehensive strength and conditioning routines.
- Coached players on specific position requirements such as pitching and catching.
- Established an inclusive environment that valued diversity, creating a supportive atmosphere where all players could thrive.
- Provided guidance on injury prevention and proper recovery methods, reducing the number of injuries sustained during the season.
- Managed team budget, documented expenditures and coordinated with volunteers and staff to push fundraising efforts.
- Supervised and coordinated staff, assessing program details and experts in each role.
- Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
- Developed and delivered effective and engaging coaching sessions to improve performance.
- Offered constructive feedback to clients to help reach goals.
- Developed relationships with clients to provide ongoing support and encouragement.
Warehouse Operations Supervisor
Driveline Baseball
08.2019 - 06.2023
- Managed the day-to-day operations of the warehouse facility, overseeing receiving, storage, picking, packing, and shipping processes.
- Collaborated with other departments to improve interdepartmental communication and reduce operational bottlenecks.
- Oversaw the maintenance of warehouse equipment, scheduling routine inspections and repairs as needed.
- Conducted regular performance evaluations for warehouse staff, providing constructive feedback and implementing professional development plans.
- Reduced order processing time by optimizing workflows and training staff on best practices.
- Mentored new employees in warehouse operations, fostering a supportive learning environment that promoted growth.
- Coordinated with transportation providers to ensure timely delivery of goods to customers while minimizing shipping costs.
- Managed a team of warehouse staff, ensuring proper safety protocols and procedures were followed at all times.
- Implemented strict quality control measures, reducing product damage and increasing customer satisfaction levels.
Professional Baseball Player
Lincoln Saltdogs
04.2022 - 09.2022
- Participated in youth camps and clinics and offered insight and assistance with improving skills.
- Played 1st base and Outfield positions for successful Lincoln Saltdogs team in competitive and demanding environment.
- Volunteered to participate in various charitable events attracting members of public for Lincoln Saltdogs organization.
- Improved team performance by consistently executing strategic plays and maintaining a strong work ethic during practice sessions.
- Increased fan engagement by providing exciting gameplay moments that showcased exceptional athleticism and talent during games.
- Mentored younger players in fielding and batting to improve outcomes on field.
- Served as a reliable teammate by maintaining excellent attendance at all practices, games, workouts, and team-related functions.
- Interacted professionally with press, fans and individuals from other teams.
- Played a crucial role in securing numerous wins for the team through dedication to honing individual skills and contributing to group efforts.
- Trained extensively 30 hours per week for upcoming competitions to perform at top-level.
- Contributed to the team''s overall success through effective communication, collaboration, and leadership on and off the field.
- Attended all practices, meetings, and workouts on time.
- Promoted positive attitude and competitive spirit during training and gameplay.
- Set a positive example for younger players by exhibiting dedication to mastering the craft and continuously seeking ways to improve performance on the field.
- Optimized nutrition, training regimens and lifestyle choices to keep fitness at optimal levels.
Professional Baseball Player
Gary Railcats
04.2022 - 09.2022
- Participated in youth camps and clinics and offered insight and assistance with improving skills.
- Played 1st base and Outfield positions for successful Gary Railcats team in competitive and demanding environment.
- Improved team performance by consistently executing strategic plays and maintaining a strong work ethic during practice sessions.
- Volunteered to participate in various charitable events attracting members of public for Gary Railcats team.
- Increased fan engagement by providing exciting gameplay moments that showcased exceptional athleticism and talent during games.
- Promoted positive attitude and competitive spirit during training and gameplay.
- Attended all practices, meetings, and workouts on time.
- Provided valuable input during strategy meetings based on extensive experience playing against diverse opponents on different teams.
- Collaborated with teammates and coaches to build relationships and create cohesive team environment.
- Applied discipline and sense of responsibility toward all team and personal activities.
- Adapted quickly to changing game plans and strategies.
- Exhibited excellent teamwork and strong work ethic by promoting camaraderie.
- Followed instructions from coaches to execute consistent and effective results.
- Managed time effectively while traveling for games, attending practice.
Professional Baseball Player
Santa Fe Fuego
05.2019 - 08.2019
- Played 1B and Outfield positions for successful Professional team in competitive and demanding environment.
- Volunteered to participate in various charitable events attracting members of public for Fuego baseball organization
- Improved team performance by consistently executing strategic plays and maintaining a strong work ethic during practice sessions.
- Increased fan engagement by providing exciting gameplay moments that showcased exceptional athleticism and talent during games.
- Mentored younger players in fielding and batting to improve outcomes on field.
- Served as a reliable teammate by maintaining excellent attendance at all practices, games, workouts, and team-related functions.
- Gained exposure for the team through exceptional performances that garnered attention from both regional media outlets as well professional scouts.
- Participated in youth camps and clinics and offered insight and assistance with improving skills.
Valet Attendant
Hotel Murano, Tacoma
08.2018 - 04.2019
- Opened main doors and assisted guests/visitors leaving and entering the property
- Parked and retrieved customer vehicles in specified areas in a safe and efficient manner
- Provided accurate and timely documentation of vehicle checks, vehicle damage and other conditions prior to service
- Promoted courteous treatment of customers and resolved guest service issues
- Assisted in the training of new team members, ensuring consistent service quality across all attendants.
- Established positive guest relationships through consistent delivery of excellent customer service.
- Attended industry conferences to stay informed on best practices and emerging trends in valet services.
- Optimized workflow with well-organized shift schedules and clearly communicated responsibilities.
- Mentored new hires in performing job duties accurately and professionally, resulting in faster integration into the team.
- Collaborated with hotel management to develop strategies that improved guest experiences while maintaining operational excellence.
- Assigned schedules and specific tasks to workers for optimal coverage.
- Trained workers in service policies, safety requirements and specifics of activities.
- Enhanced customer service based on feedback from guests.
Education
Bachelor of Arts - Journaliam Mass Communications, Theatre
Savannah State University
Savannah, GA05.2017
High School Diploma -
Newton High School
Covington, GA05.2012
Skills
- Clinical Workflow Analysis
- HIPAA Compliance
- User Acceptance Testing
- Training and support
- Documentation And Reporting
- Software configuration
- System optimization
- Regulatory Requirements
- Project Management
- Quality Assurance
- Written Communication
- Adaptability
- Software Maintenance
- Web Programming
Community Service
- Rock & Roll Marathon x 2 years
- Volunteer Parking Attendant (Savannah State, Benedictine Academy Games)
- On-Campus Cleanup (4 events)
- Bring One for the Chipper Event
- Middle Georgia Consortium Volunteer (22 hours)
- Peachbelt Health & Rehabilitation Center Winter Activity Volunteer
- Seattle Youth baseball clinic
- MLB all star week Rainier Playfield ground breaking ceremony
- MLB playball camp Spokane and Tacoma
- CBSR mens breakfast event
Languages
English
Full Professional
Software
Microsoft Office
Interests
- Passionate about balancing physical health with mental and emotional wellness
- Team Sports
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Historical Exploration
- Adventure Travel
- Crafting and DIY Projects
- Acting and Theater
- Photography
- Music
- Youth Development Programs
- Fundraising Events
- Community Cleanup
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Volunteer Work
- I enjoy helping others and giving back to the community
- Animal Care
- Fashion and Style
- Playing Sports
Timeline
EMR Administrative Operations Technician
Southern Care Medical Transport
06.2024 - Current
Baseball Trainer
El1
09.2023 - 06.2024
Professional Baseball Player
Lincoln Saltdogs
04.2022 - 09.2022
Professional Baseball Player
Gary Railcats
04.2022 - 09.2022
Warehouse Operations Supervisor
Driveline Baseball
08.2019 - 06.2023
Professional Baseball Player
Santa Fe Fuego
05.2019 - 08.2019
Valet Attendant
Hotel Murano, Tacoma
08.2018 - 04.2019
Bachelor of Arts - Journaliam Mass Communications, Theatre
Savannah State University
High School Diploma -
Newton High School
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