Sherman Wilson
Arlington,TX
Summary
Dedicated and detail-oriented professional seeking a Warehouse or Customer Service Associate position, where I can leverage my experience in operational efficiency, package handling, and customer communication. Eager to contribute to a dynamic team by ensuring smooth operations, providing exceptional customer service, and maintaining high standards of accuracy and safety in a fast-paced environment. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Independent Workers Compensation Lien Representative
SW Consulting
2007.01 - Current
- Conduct thorough reviews and analyses of claim files, providing comprehensive strategies for lien resolution.
Night Sort Employee
UPS
2020.12 - 2024.02
- Load and unload trailers efficiently, ensuring accurate handling of packages.
Custodial / Floor Crew
Los Angeles Unified School District
2002.06 - 2006.09
- Conducted floor sealing, waxing, and carpet shampooing to maintain facility cleanliness.
Roofing Technician
Johnson Roofing
1992.06 - 2002.06
- Installed, repaired, and maintained various roofing systems, including asphalt shingles, metal, and flat roofs.
Education
High School Diploma -
Washington Preparatory High School
Los Angeles, CA06.1991
Skills
- Warehouse Operations and Package Handling
- Customer Service and Communication
- Lien Analysis and Resolution
- Claims Processing and Documentation
- Negotiation and Settlement Strategies
- Research and Legal Interpretation
- Forklift Operation and Safety Compliance
- Operational Efficiency and Coordination
- Customer Relations
- Customer Support
- Client Relationship Building
- Contract Negotiations
Certification
Forklift Certification, Powered Industrial Trucks, 09/01/2020
Timeline
Night Sort Employee
UPS
2020.12 - 2024.02
Independent Workers Compensation Lien Representative
SW Consulting
2007.01 - Current
Custodial / Floor Crew
Los Angeles Unified School District
2002.06 - 2006.09
Roofing Technician
Johnson Roofing
1992.06 - 2002.06
High School Diploma -
Washington Preparatory High School
Forklift Certification, Powered Industrial Trucks, 09/01/2020
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