Shermeen Rais
Woodbridge
Summary
Accomplished Lead Medical Assistant with a strong background in chronic disease management and patient education at Franconia Internist. Demonstrated expertise in public health data analysis and cross-cultural communication, resulting in improved prior authorization processes and increased patient engagement. Dedicated to promoting health equity and effective collaboration to achieve significant community health improvements.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Lead Medical Assistant/Consultant
Franconia Internist
08.2021 - Current
- Educated 60–70 patients daily on chronic disease management and medication adherence.
- Administered vaccines, providing culturally appropriate health instructions to diverse populations.
- Collaborated with supervisors to train medical staff, enhancing communication strategies.
- Supported insurance navigation and prior authorization, reducing healthcare access barriers by 90%.
- Streamlined prior authorization processes, improving approval rates using CoverMyMeds.
- Performed specialty tests monthly, including ABI, spirometry, and EKG for MDVIP patients.
- Utilised ICD-10 codes for tracking health data and optimizing treatment plans.
Environmental Health Specialist
National Association City & County Health Officials
01.2023 - 09.2023
- Conducted research on environmental health trends to inform public health interventions.
- Published influential blogs on food safety and vector control, increasing awareness.
- Analysed data to optimize NACCHO's toolkit, improving community health engagement.
- Collaborated with officials to enhance user engagement of the CIFOR toolkit and website.
- Researched environmental health data for impactful interventions.
- Published blogs that increased organizational reach and public awareness.
- Optimized NACCHO's toolkit, enhancing community health outcomes.
- Improved outreach by adapting content for broader community usability.
Administrative Assistant/Client Care Specialist
Columbia Pike Animal Hospital & Emergency Center
06.2016 - 09.2023
- Provided administrative support in a fast-paced emergency care environment.
- Handled scheduling, patient intake, and records management.
- Coordinated front-desk operations, directing calls and greeting clients during high-volume hours.
- Assisted in emergency procedures and transfers, ensuring continuity of care.
- Drafted professional correspondence and prepared medical documentation for doctors and managers.
- Managed billing, including reconciliation and invoicing using Excel.
- Maintained office supplies and filing systems to ensure smooth workflow.
Lead Medical Assistant
Integrated Neurology Services
01.2020 - 08.2021
- Oversaw management of 100+ patient records in Greenway Intergy EMR, ensuring accuracy and data security.
- Streamlined clinic workflows to enhance operational productivity and optimize electronic systems.
- Facilitated effective communication of treatment updates between physicians, staff, and patients via portals.
- Conducted insurance verification and claims processing, reducing delays and improving patient access.
- Improved diagnostic accuracy by utilizing medical devices and EMR systems.
- Administered injections, enhancing outcomes for migraine and chronic condition management.
- Secured insurance approvals for in-office procedures, minimizing costs for patients.
- Collected and analyzed patient lifestyle data to support customised care plans.
Education
Masters - Public Health | Global Environmental Health
Washington, D.C.12.2024
Bachelor of Science - Biology, Minor in Health Psychology
George Mason University
Fairfax, VA12.2019
Skills
- Chronic Disease Prevention
- Public Health Data Analysis
- Community Health Education
- Cross-Cultural Communication
- Stakeholder Engagement
- Environmental Health Research
- Health Equity
- Interdisciplinary Collaboration
- Program Coordination
- Patient Education
- Administrative tasks
Languages
- Urdu
- English
Certification
Certified Clinical Medical Assistant
Timeline
Environmental Health Specialist
National Association City & County Health Officials
01.2023 - 09.2023
Lead Medical Assistant/Consultant
Franconia Internist
08.2021 - Current
Lead Medical Assistant
Integrated Neurology Services
01.2020 - 08.2021
Administrative Assistant/Client Care Specialist
Columbia Pike Animal Hospital & Emergency Center
06.2016 - 09.2023
Masters - Public Health | Global Environmental Health
Bachelor of Science - Biology, Minor in Health Psychology
George Mason University