SHERMEEN SAEED
FOREST HILLS,US
Summary
Versatile and empathetic, with over 15+ years of exceptional customer service. Skilled in Microsoft Office, with a proven ability to multitask effectively. Currently seeking to utilize my administrative experience to transition into a career that best suits my needs and allows me to help others.
Overview
11
11
years of professional experience
Work History
STUDIO ASSISTANT
Queens Community Yoga
12.2024 - Current
- Clerical duties such as printing and copying flyers for classes
- Promoting holistic wellness and public engagement by participating in and advertising workshops
- Providing customer service by selling memberships, merchandise and hosting workshops.
- Maintained studio cleanliness and organization
RECEPTIONIST/ PHYSICAL THERAPY AIDE
Daniel Aryeh Physical Therapy
01.2017 - Current
- Assist the front desk by answering phone calls, scheduling appointments, processing payments, and performing clerical tasks like data entry and document faxing/scanning.
- Teach therapeutic exercises through clear instruction, demonstration, and consistent encouragement...
- Maintaining a clean, organized environment and performing routine inventory checks on therapy supplies and equipment.
SERVER / BARTENDER
Dempsey’s Bar and Restaurant
01.2016 - 01.2018
- Served food and beverages promptly and attended to customer needs
- Collaborated with team members to organize large, catered events for guests.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to book reservations, place orders, manage bills, and issue refunds or credits as needed
RECEPTIONIST
Keller Williams
01.2015 - 01.2017
- Maintained a well-organized reception area
- Answered phone promptly and directed incoming calls to correct offices.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Prepared weekly activity report to agents.
- Assisted with maintenance of social media accounts.
Education
Bachelor of Science - Psychology
Queens College
Flushing, NYSkills
- Customer Service
- Microsoft Office
- Data entry
- Typing
- Multitasking
- Sales
LANGUAGES
English (Native)
Spanish (Proficient)
Accomplishments
Co-author on published research study titled “Dopamine Signaling in the Medial Prefrontal Cortex and Amygdala is Required for the Acquisition of Fructose-Conditioned Flavor Preferences in Rats” by Danielle Malkusz & Richard Bodnar
Timeline
STUDIO ASSISTANT
Queens Community Yoga
12.2024 - Current
RECEPTIONIST/ PHYSICAL THERAPY AIDE
Daniel Aryeh Physical Therapy
01.2017 - Current
SERVER / BARTENDER
Dempsey’s Bar and Restaurant
01.2016 - 01.2018
RECEPTIONIST
Keller Williams
01.2015 - 01.2017
Bachelor of Science - Psychology
Queens College