Shermeka Benjamin
Theodore,AL
Overview
8
8
years of professional experience
Work History
ASM
Check N Go Mobile Al
10.2024 - Current
- Assisted in managing store operations, ensuring efficient workflow and customer satisfaction.
- Utilized QFund, Salesforce, and Stars systems to enhance customer service and streamline processes.
- Supported team members in achieving sales targets and maintaining high service standards.
- Contributed to training and development initiatives to improve staff performance and engagement.
Remote Tax Preparer
Williams Tax Pro
01.2022 - Current
- Company Overview: Mobile
- Prepare individual and small business tax returns, ranging from simple to complex, ensuring accuracy by meticulously collecting and inputting financial data into specialized tax software.
- Mobile
Store Manager
Hibbett Sporting Goods
05.2017 - 05.2022
- Company Overview: Mobile, AL
- Managed daily operations, including financial reconciliations, staff scheduling, and deposit preparations.
- Enhanced customer satisfaction by resolving service issues and fostering strong client relationships.
- Improved operational efficiency by identifying performance bottlenecks and executing strategic process enhancements.
- Maintained compliance with OSHA standards by enforcing rigorous sanitation and safety protocols within the store.
- Advanced inventory management by conducting regular audits and implementing loss prevention strategies.
- Mobile, AL
Education
High School Diploma -
Davidson High School
Alabama, AL01.2007
Skills
- Employee Supervision and Motivation
- Store Opening and Closing Procedures
- Retail Inventory Management
- Staff Training and Development
- Accurate Cash Handling
- Recruiting and Hiring
- Data Entry Proficiency
Timeline
ASM
Check N Go Mobile Al
10.2024 - Current
Remote Tax Preparer
Williams Tax Pro
01.2022 - Current
Store Manager
Hibbett Sporting Goods
05.2017 - 05.2022
High School Diploma -
Davidson High School
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