Summary
Overview
Work History
Education
Skills
Timeline
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Shermika Whitfield

Shermika Whitfield

Baltimore,MD

Summary

Compassionate and dedicated professional with experience at Sinai Hospital of Baltimore, excelling in patient communication and safety. Proven ability to reduce patient anxiety during transport while maintaining confidentiality. Skilled in customer service and efficient in operational tasks, ensuring high-quality care and streamlined processes in fast-paced environments.

Overview

28
28
years of professional experience

Work History

Patient Transporter

Sinai Hospital of Baltimore
05.2022 - 10.2024
  • Warmly greeted patients and visitors and made each feel welcome.
  • Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
  • Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
  • Reduced patient anxiety during transport by maintaining open communication and answering questions.

Housekeeper

Unversity of Maryland
08.2018 - 10.2021
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

Cashier

Walmart
01.2007 - 07.2016
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Warehouse Worker

First Team Staffing
04.1997 - 07.2006
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as Number pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

Education

Cook -

School of Maryland Hosptiality
Baltimore Maryland

High School Diploma - Science

Potomac High School
Washington, DC
06.1999

Skills

  • Patient communication
  • Patient safety
  • Patient confidentiality
  • Customer service
  • Patient transportation

Timeline

Patient Transporter

Sinai Hospital of Baltimore
05.2022 - 10.2024

Housekeeper

Unversity of Maryland
08.2018 - 10.2021

Cashier

Walmart
01.2007 - 07.2016

Warehouse Worker

First Team Staffing
04.1997 - 07.2006

Cook -

School of Maryland Hosptiality

High School Diploma - Science

Potomac High School

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Shermika Whitfield