Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shernah Siddiqui

Summary

Motivated professional with 5+ years of experience in diverse retail roles; such as cashier, receptionist, and pharmacy technician with experience in both remote and in-person settings. Skilled in communication, collaboration, adaptability, and critical thinking, with proven ability to manage complex tasks in fast-paced environments. Experienced in data analysis, insurance billing, patient support, money handling, and HIPAA compliance, bringing a strong blend of technical knowledge and interpersonal strengths to deliver quality results and foster positive relationships.

Overview

6
6
years of professional experience

Work History

Pharmacy Technician

CVS
05.2021 - Current
  • Receiving prescriptions and checking their validity
  • Processing prescriptions electronically and ensuring all information is complete and accurate
  • Selecting the appropriate medicine and measuring dosages to fill prescriptions
  • Sterilize surfaces and equipment and prepare the pharmacy for opening
  • Greet customers and answer questions
  • Receive prescriptions and check their validity
  • Process prescriptions electronically and ensure all information is complete and accurate
  • Resolve issues when they arise (e.g. rejected insurance claims)
  • Select the appropriate medicine and measure dosages to fill prescriptions
  • Sort, stock, label medication and monitor inventory
  • Undertake administrative tasks (e.g.record-keeping) as assigned
  • Comply with all security measures and quality standards

Remote Prior Authorization Specialist

Centene
06.2024 - 08.2024
  • Verifying insurance coverage and eligibility: Using system tools, they confirm member insurance coverage and/or service/benefit eligibility.
  • Supporting the authorization review process: Researching and documenting necessary medical information, such as history, diagnosis, and prognosis, to support clinical reviewers in determining authorization needs.
  • Maintaining authorization records: Entering and updating authorization requests in the utilization management system, ensuring accurate and timely documentation.
  • Processing authorization requests: Support and process requests for services in accordance with insurance prior authorization lists and route them to the appropriate clinical reviewers.
  • Ensuring timely adjudication: Verifying coverage and aligning authorizations with guidelines to ensure timely payment processing.

Cashier/Customer service

Target
09.2020 - 03.2021
  • Welcome guests into self-checkout and provide assistance as needed.
  • Scan and bag all guest items efficiently and neatly.
  • Work efficiently to minimize guest wait time while maintaining guest service and accuracy.
  • Make the guest aware of rewards system and discounts
  • Make guests aware of REDcard and assist through the application process.
  • Understand and show guests how to use Wallet and the other features on the target app.
  • Worked in the Styles department as well.
  • Make sure protocols regarding table set ups are followed.
  • Push and organize carts

Cashier/sales associate

Ross
12.2019 - 03.2020
  • Registers sales on a cash register by scanning items, itemizing and totaling customers' purchases.
  • Resolves customer issues and answers questions.
  • Bags purchases if needed.
  • Processes return transactions.
  • Enters price changes by referring to price sheets and special sale bulletins.
  • Collects payments by accepting cash, check, or charge payments from customers and makes change for cash customers.
  • Verifies credit acceptance by reviewing and recording driver's license number; and operating credit card authorization systems.
  • Provides pricing information by answering questions.
  • Maintains checkout operations by following policies and procedures and reporting needed changes.

Education

Bachelor's of Science - Biology

East Carolina University
01.2023

Master of Public Health -

East Carolina University
Greenville
06-2026

Skills

  • Communication
  • Adaptability
  • Critical thinking skills
  • Strategic thinking
  • Reliability
  • Observation
  • Organization
  • Team collaboration
  • Insurance billing
  • Insurance verification
  • Pharmaceutical calculations
  • Laboratory techniques
  • Scientific research

Timeline

Remote Prior Authorization Specialist

Centene
06.2024 - 08.2024

Pharmacy Technician

CVS
05.2021 - Current

Cashier/Customer service

Target
09.2020 - 03.2021

Cashier/sales associate

Ross
12.2019 - 03.2020

Bachelor's of Science - Biology

East Carolina University

Master of Public Health -

East Carolina University

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