Motivated FC Associate with 2 years of diverse and fast-paced fulfillment center experience. Customer-focused and detail-oriented dynamo with boundless energy to drive quick and accurate order delivery. Proficient at receiving, picking and packing operations and at training new associates for superior service. Dependable team player with solid background in fulfillment. Highly productive, organized and efficient with the stamina to stand or walk for long hours. Industrious Fulfillment Associate experienced in fluid loading, package handling and employee training. Excellent time management and planning skills with proficiency in operation of standard warehouse equipment. Seeking permanent role with growing team.
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Hi, I’m
Shernekia Rhymes
Beachwood ,OH
Summary
Overview
13
years of professional experience
Work History
Bridge 2 Bridge Childcare Center Euclid, OH
Administrator Assistant
12.2024 - Current
Job overview
- Coordinated scheduling and communication between staff, parents, and external partners to enhance operational efficiency.
- Managed documentation and record-keeping processes to ensure compliance with childcare regulations and standards.
- Assisted in the development and implementation of administrative policies to streamline daily operations.
- Facilitated onboarding processes for new staff members, providing training on center protocols and systems.
- Handled high volume of phone calls, directing callers to appropriate personnel or providing information as needed.
- Managed confidential information with discretion, ensuring the privacy of sensitive documents.
- Maintained a professional office environment, ensuring cleanliness and proper organization of supplies.
- Calculated hours and submitted payroll to achieve timely distribution of funds for Number-person team.
- Screened phone calls to take messages and route calls to appropriate personnel.
WalmartSouth Euclid
Overnight Stocker
01.2023 - 08.2024
Job overview
- Stocked shelves efficiently, ensuring product availability and organization.
- Assisted in unloading shipments, maintaining inventory accuracy and flow.
- Operated equipment safely, adhering to all operational safety protocols.
- Collaborated with team members to optimize stock management processes.
- Trained new employees on stocking procedures and safety guidelines effectively.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
- Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
AmazonEuclid, OH
FC Associate
08.2020 - 04.2022
Job overview
- Packaged items with appropriate materials to prevent damage during shipping.
- Assisted in picking and loading process as required by business needs by efficiently picking and assembling orders.
McDonald'sEuclid, OH
Shift Manager
06.2013 - 08.2020
Job overview
- Oversaw daily operations to ensure smooth workflow and high service standards.
- Trained and mentored new team members on operational procedures and customer service excellence.
- Managed inventory control, ensuring optimal stock levels and minimizing waste.
- Implemented process improvements that enhanced efficiency and reduced order wait times.
- Coordinated shift schedules to maintain adequate staffing during peak hours.
- Resolved customer complaints promptly, maintaining a positive dining experience.
- Monitored compliance with health and safety regulations to uphold restaurant standards.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Promoted a positive work environment through open communication and constructive feedback.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Kept employees operating productively and working on task to meet business and customer needs.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
Wendys RestaurantMayfield Heights, OH
Manager
11.2019 - 08.2020
Job overview
- Trained employees on additional job positions to maintain coverage of roles.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Recruited and hired qualified candidates to fill open positions.
- Greeted and encouraged feedback from customers to implement in-store operational changes.
- Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Conducted quality, timely performance feedback and performance appraisals.
- Organized store and maintained high standards for cleanliness of parking lot, restroom and stockroom.
Education
Shaw HighEast Cleveland
GED
05.2014
University Overview
Skills
Managed logistics of loading and unloading vehicles, optimizing space and safety protocols
Conducted regular assessments of safety practices to maintain regulatory compliance and enhance employee safety
Designed and maintained a flexible work schedule to optimize resource allocation and meet varying demands
Achieved enhanced operational efficiency through effective sorting and organizing of materials Improved team productivity by fostering organized work environments Streamlined inventory management processes, resulting in quicker access to resources
Education and Training
Education and Training
otherTimeline
Administrator Assistant
Bridge 2 Bridge Childcare Center
12.2024 - Current
Overnight Stocker
Walmart
01.2023 - 08.2024
FC Associate
Amazon
08.2020 - 04.2022
Manager
Wendys Restaurant
11.2019 - 08.2020
Shift Manager
McDonald's
06.2013 - 08.2020
Shaw High
GED