Shernett F. Sayles
Haines City,FL
Summary
Dynamic and results-driven professional with over 12 years of experience in social work, administration, disaster management, and community development. Skilled in case assessment, program coordination, and stakeholder collaboration to deliver impactful solutions for vulnerable populations. Recognized for adaptability, strong interpersonal skills, and the ability to lead teams while maintaining high standards of service delivery. Passionate about empowering communities and driving sustainable social change.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Social Worker (SWG/SSA2), Acting Deputy Inspector, Disaster Coordinator
St. Mary & St. Ann Municipal Corporation – Poor Relief Department
01.2013 - Current
- Conduct socio-economic assessments and home visits to determine client eligibility for social benefits.
- Coordinated housing and rehabilitation projects in collaboration with Food for the Poor and government agencies.
- Oversaw disaster assessments, shelter management, and relief distribution for displaced residents.
- Supervised staff at infirmaries and drop-in centers, ensuring compliance with standards of care.
- Developed reports for Appeals Committee and provided recommendations for grants and rehabilitation support.
- Represented the department at seminars, community meetings, and national workshops.
Secretary (OPS/SS2)
St. Mary Municipal Corporation – Roads & Works Department
01.2009 - 01.2013
- Managed administrative documents, reports, and compliance records for the Roads & Works Department.
- Prepared estimates, meeting documents, and official correspondence.
- Coordinated departmental communication and assisted in project planning.
Food & Beverage Server
Great Adventures, Six Flags – New Jersey
01.2009 - 01.2009
- Prepared and served meals while ensuring HACCP compliance.
- Handled cash transactions, resolved customer concerns, and maintained high service quality.
Underwriting Clerk
Romax Insurance Agency
01.2003 - 01.2003
- Processed cover notes, insurance policies, and daily financial reports.
- Handled customer service, calculated premiums, and maintained accurate account records.
Education
Bachelor of Social Work -
Northern Caribbean University
01.2017
Certificate - Poor Relief Administration
University of the West Indies
01.2014
Associate Degree - Culinary Arts & Sciences
Browns Town Community College
01.2006
Diploma - Secretarial Studies
Jamaica School of Business
01.2003
Skills
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Data Entry & Case Management Systems
- Report Writing & Statistical Monitoring
Certification
Additional Certifications: Business Administration II, Disaster Management (ODPEM), Shelter Management, Emergency Operations, Returned Migrants Training
Core Competencies
- Case Management & Client Advocacy
- Program Development & Implementation
- Community Engagement & Networking
- Disaster Risk Reduction & Emergency Response
- Administrative & Operational Support
- Policy Compliance & Report Writing
- Stakeholder Relations & Team Collaboration
- Training, Mentorship & Supervision
Community Service
St. Ann Interagency Networking in Transforming Social Services (SAINTESS), Member, 2014, Present
Languages
English
Full Professional
Timeline
Social Worker (SWG/SSA2), Acting Deputy Inspector, Disaster Coordinator
St. Mary & St. Ann Municipal Corporation – Poor Relief Department
01.2013 - Current
Secretary (OPS/SS2)
St. Mary Municipal Corporation – Roads & Works Department
01.2009 - 01.2013
Food & Beverage Server
Great Adventures, Six Flags – New Jersey
01.2009 - 01.2009
Underwriting Clerk
Romax Insurance Agency
01.2003 - 01.2003
Certificate - Poor Relief Administration
University of the West Indies
Associate Degree - Culinary Arts & Sciences
Browns Town Community College
Diploma - Secretarial Studies
Jamaica School of Business
Bachelor of Social Work -
Northern Caribbean University
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