Shernette D. Brooks
Springfield Gardens,New York
Summary
Organized, hardworking, and dependable candidate with strong organizational skills who seeks a full-time Social Work position that will utilize my interpersonal skills, time management, and problem-solving abilities.
Overview
14
14
years of professional experience
Work History
Administrative Assistant
Mount Sinai Morningside
09.2017 - Current
- Assists Senior Director, managers, and supervisors with day-to-day office operations and coordinates daily office operations.
- Prepares and maintains payroll accrual and attendance records for staff.
- Approves and signs off on bi-weekly payroll.
- Establishes and maintains office and personnel records, documents, and files.
- Coordinates and schedules appointments, meetings, and conferences, with appropriate message-taking.
- Reserves conference rooms, set up agenda and makes travel arrangements.
- Answered multi-line phone system, routed calls, delivered messages to staff, and greeted visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
MSW Intern
St. John’s Episcopal Hospital
08.2023 - 05.2024
- Rotated through units to experience working with different populations.
- Enhanced client outcomes by conducting thorough psychosocial assessments and safety plans for patients 18 years and older in the Behavioral Health Unit.
- Participated in meetings with the Treatment Team, Psychiatrists, and Social Workers in the Behavioral Health Unit to develop treatment plans for patients with mental health disorders.
- Assessed individuals 65 years and older in the Emergency Department under supervision of licensed social worker to help guide treatment planning.
- Wrote notes, completed documentation for referrals and maintained case files.
- Planned discharge actions and identified resources within community for continued care.
MSW Intern
York College Counseling Center
01.2023 - 05.2023
- Assisted with weekly workshop preparation.
- Answered and directed phone calls,
- Assisted with weekly Virtual Care Telehealth Table Promotion.
MSW Intern
Sheltering Arms
08.2022 - 12.2022
- Offered mental health support to at-risk and runaway youths.
- Evaluated the emotional, social, and financial needs of youths.
- Wrote notes, completed documentation for referrals, and maintained case files.
- Assisted with workshop preparation.
- Assessed individuals under the supervision of a licensed social worker to help guide treatment planning.
Medical Records Clerk
FDNY Headquarters
06.2015 - 09.2017
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Supported medical staff by providing organized and accurate medical records.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Maintained patient records systems by archiving, scanning and indexing important documents and files.
- Assisted with the transition to an electronic health record system, ensuring a seamless migration of patient data while maintaining strict confidentiality standards.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
Reorder Processing Clerk
Town Total Health
08.2010 - 06.2015
- Index scripts, referrals, or inquiries received by fax, mail, or by the patient's direct contact.
- Make phone calls to welcome and introduce new Patients to the Pharmacy and services.
- Fax letters to external Pharmacies and Doctor’s offices regarding referrals and or orders.
- Organize and update files and reorder Patient’s medications.
- Document information received from calls and notify the appropriate party of any orders.
- Maintained accuracy in high-volume processing environments by consistently double-checking the entered data against source documents.
Education
Master of Social Work - Social Work
CUNY York College
Jamaica, NY05.2024
Bachelor of Arts - Television & Radio
CUNY Brooklyn College
Brooklyn, NY05.2010
Skills
- Time Management
- Compassionate
- Problem-solving
- Adaptable
License
Licensed Social Worker (LMSW) Pending
Affiliations
- Phi Alpha National Honors Society for Social Work
Timeline
MSW Intern
St. John’s Episcopal Hospital
08.2023 - 05.2024
MSW Intern
York College Counseling Center
01.2023 - 05.2023
MSW Intern
Sheltering Arms
08.2022 - 12.2022
Administrative Assistant
Mount Sinai Morningside
09.2017 - Current
Medical Records Clerk
FDNY Headquarters
06.2015 - 09.2017
Reorder Processing Clerk
Town Total Health
08.2010 - 06.2015
Master of Social Work - Social Work
CUNY York College
Bachelor of Arts - Television & Radio
CUNY Brooklyn College
Similar Profiles
CIERA D'AGUILARCIERA D'AGUILAR
Medical Assistant - Emergency Department at Mount Sinai Morningside / Mount Sinai QueensMedical Assistant - Emergency Department at Mount Sinai Morningside / Mount Sinai Queens
Jemar PyneJemar Pyne
Patient Transporter at Mount Sinai Morningside HospitalPatient Transporter at Mount Sinai Morningside Hospital
Tu'Shan HammTu'Shan Hamm
Business Associate at Mount Sinai Morningside HospitalBusiness Associate at Mount Sinai Morningside Hospital
IDA ALLENIDA ALLEN
Patient Care Technician at Mount Sinai Morningside HospitalPatient Care Technician at Mount Sinai Morningside Hospital
KEVIN STSURINKEVIN STSURIN
Showroom Porter at Alfa Romeo of WestburyShowroom Porter at Alfa Romeo of Westbury