Sheron Bennett
Philadelphia,PA
Summary
Detail-oriented Tax Assessor with expertise in tax assessment and case documentation. Proven ability to engage clients and manage tax records efficiently, ensuring compliance and accuracy.
Overview
6
6
years of professional experience
Work History
Tax Assessor
City of Philadelphia
Philadelphia, PA
03.2025 - Current
- Review tax records and documents to determine the value of taxable earnings.
- Maintained up-to-date contact information for each case under review using TLO.
- Attend hearings with taxpayers on matters relating to earnings tax.
- Calculated tax assessments based on applicable laws and regulations.
- Document all activities related to individual case.
Collection Customer Representative
City Of Philadelphia
Philadelphia, PA
07.2020 - 03.2025
- Processed payments for different tax types.
- Utilized computer systems to access account information and enter notes.
- Worked out-of-class as a supervisor, retrieved the work count from the previous day to report to the manager and assistant manager.
- Provide staff attendance to the assistant manager.
- Responded to customer inquiries via phone, email and chat.
- Registered new customers and researched their address, social security number, and EIN using TLO.
Health Care Assistant
City Of Philadelphia
Philadelphia, PA
08.2019 - 06.2020
- Provided assistance to patients with activities of daily living, such as bathing and dressing.
- Transported patients to different locations within the facility or to appointments outside the facility.
- Observed patients' physical, mental, and emotional conditions and reported any changes to supervisor or nurse on duty.
- Answered call lights promptly and responded to patient requests in a timely manner.
- Checked vital signs regularly including temperature, pulse rate, respiration rate, blood pressure.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
Education
High School Diploma -
University City High
Philadelphia, PA06-1991
Some College (No Degree) - Nursing Education
Community College of Philadelphia
Philadelphia, PASkills
- Tax assessment and case documentation
- Payment processing and customer registration
- Time management and multitasking
- Goal orientation
- Telephone etiquette
Timeline
Tax Assessor
City of Philadelphia
03.2025 - Current
Collection Customer Representative
City Of Philadelphia
07.2020 - 03.2025
Health Care Assistant
City Of Philadelphia
08.2019 - 06.2020
High School Diploma -
University City High
Some College (No Degree) - Nursing Education
Community College of Philadelphia