Silvia Florian
Germantown,MD
Summary
Passionate professional with expertise in residential and commercial land development and operations management. Experienced in a diverse portfolio with properties across Washington DC, Maryland, and Virginia, including lease-up, mixed-use, LIHTC, and stabilized assets.
Overview
10
10
years of professional experience
Work History
GENERAL MANAGER
TOLL BROTHERS APARTMENT LIVING
2022.03 - Current
- Oversee daily operations of new Class A development in Washington, DC. Banner Lane consists of 1,100 units. Phase I & II 561 Units. Phase III 539 units.
- Joined the project seven months prior to opening doors to collaborate closely with The land development team to ensure seamless execution of phase I & II of the project.
- Collaborated with cross-functional teams, including the Development and Architectural teams, to effectively interpret blueprints and transform them into comprehensive floorplan drawings.
- Hired, led, and managed a high-performing team of 10 operations professionals, providing guidance and support to maximize efficiency and performance.
- Develop and implement strategies to ensure compliance with Affordable Low-Income Housing Tax Credit (LIHTC) and the Returning Resident component.
- Established and developed a rent roll system. Strategically adjusted rental rates to meet the absorption schedule.
- Collaborated closely with the marketing team to develop and execute marketing strategies to maximize exposure.
- Developed and implemented a comprehensive price matrix, property budget, and financial plans to ensure profitability and growth.
- Oversee preparation of reports and other documents for owners in accordance with PMA.
- Work in close collaboration with the Regional Manager, Regional Director of Acquisitions, and VP of Property Management, ensuring the seamless success of the project.
PROPERTY MANAGER
JBG SMITH
2018.11 - 2022.03
- Managed daily operations of a Class A 350-unit asset with a commercial component in National Landing from 2018 to 2019, ensuring smooth and efficient functioning of the property.
- Oversaw the operations of two Class A high-rise stabilized 450-unit assets with a retail component in Rockville, MD, from 2019 to 2022.
- Led the oversight of two boutique assets in Rosslyn, VA in 2022, implementing effective strategies to enhance property value and profitability.
- Played a key role in the disposition process of two Class A properties in Rockville, MD, facilitating successful transactions and optimizing return on investment.
- Prepared comprehensive reports and presentations for senior management, providing updates on property performance, financials, and market trends.
PROPERTY MANAGER
BERNSTEIN MANAGEMENT CORP.
2013.06 - 2018.03
- Oversaw all aspects of property operations of a garden-style 350-unit property in Rockville, MD, from 2013 to 2015, ensuring efficient and effective property management.
- Oversaw three mid-rise Class B and Class C properties totaling 350 units in Washington, DC, from 2015 to 2018, ensuring efficient property operations and tenant satisfaction.
- Collaborated with the construction, design, and development team on the renovation project for two historical assets in Washington, DC.
- Prepared and managed budgets, overseeing financial operations to maximize Net Operating Income (NOI) and minimize expense overages.
- Conducted market research and analysis to identify target markets, leasing opportunities, and rental trends for the renovated assets.
Education
Associate Degree in Business - Business Administration And Management
MONTGOMERY COMMUNITY COLLEGE
BBA - Business Administration And Management
UMUC
3rd YearSkills
- Over ten years of experience in operations management of diverse assets in Washington, DC, Maryland, and Virginia.
- Lease-Up Operations Expertise
- Four years of Multisite Management experience.
- Knowledge of Rent Control, Low Income House Tax Credit, and diverse Housing Assistance Programs.
- Experienced in the disposition process of residential assets.
- Proficient with industry software: Yardi Voyager, Rent Café, Nexus Payables, CRM, LRO, and Entrada.
- Strong financial acumen and experience developing and managing budgets.
- Bi-lingual- Fluent in Spanish and English.
Awards
- Rising Star Award 2022 - Issued by TBAL. Annual Property Management Award chosen by leadership to recognize exemplary performers nationwide.
Timeline
GENERAL MANAGER
TOLL BROTHERS APARTMENT LIVING
2022.03 - Current
PROPERTY MANAGER
JBG SMITH
2018.11 - 2022.03
PROPERTY MANAGER
BERNSTEIN MANAGEMENT CORP.
2013.06 - 2018.03
Associate Degree in Business - Business Administration And Management
MONTGOMERY COMMUNITY COLLEGE
BBA - Business Administration And Management
UMUC
Similar Profiles
Seraphina MooreSeraphina Moore
PROPERTY MANAGER at TOLL BROTHERS APARTMENT LIVINGPROPERTY MANAGER at TOLL BROTHERS APARTMENT LIVING
Anderson MirandaAnderson Miranda
Supervisor at Toll BrothersSupervisor at Toll Brothers
Caina O’Leary StewartCaina O’Leary Stewart
Design Studio Consultant at Toll BrothersDesign Studio Consultant at Toll Brothers