Silvia Florian
Germantown,MD
Summary
Passionate professional with expertise in residential and commercial land development and operations management. Experienced in a diverse portfolio with properties across Washington DC, Maryland, and Virginia, including lease-up, mixed-use, LIHTC, and stabilized assets.
Overview
10
10
years of professional experience
Work History
GENERAL MANAGER
TOLL BROTHERS APARTMENT LIVING
03.2022 - Current
- Oversee daily operations of new Class A development in Washington, DC. Banner Lane consists of 1,100 units. Phase I & II 561 Units. Phase III 539 units.
- Joined the project seven months prior to opening doors to collaborate closely with The land development team to ensure seamless execution of phase I & II of the project.
- Collaborated with cross-functional teams, including the Development and Architectural teams, to effectively interpret blueprints and transform them into comprehensive floorplan drawings.
- Hired, led, and managed a high-performing team of 10 operations professionals, providing guidance and support to maximize efficiency and performance.
- Develop and implement strategies to ensure compliance with Affordable Low-Income Housing Tax Credit (LIHTC) and the Returning Resident component.
- Established and developed a rent roll system. Strategically adjusted rental rates to meet the absorption schedule.
- Collaborated closely with the marketing team to develop and execute marketing strategies to maximize exposure.
- Developed and implemented a comprehensive price matrix, property budget, and financial plans to ensure profitability and growth.
- Oversee preparation of reports and other documents for owners in accordance with PMA.
- Work in close collaboration with the Regional Manager, Regional Director of Acquisitions, and VP of Property Management, ensuring the seamless success of the project.
PROPERTY MANAGER
JBG SMITH
11.2018 - 03.2022
- Managed daily operations of a Class A 350-unit asset with a commercial component in National Landing from 2018 to 2019, ensuring smooth and efficient functioning of the property.
- Oversaw the operations of two Class A high-rise stabilized 450-unit assets with a retail component in Rockville, MD, from 2019 to 2022.
- Led the oversight of two boutique assets in Rosslyn, VA in 2022, implementing effective strategies to enhance property value and profitability.
- Played a key role in the disposition process of two Class A properties in Rockville, MD, facilitating successful transactions and optimizing return on investment.
- Prepared comprehensive reports and presentations for senior management, providing updates on property performance, financials, and market trends.
PROPERTY MANAGER
BERNSTEIN MANAGEMENT CORP.
06.2013 - 03.2018
- Oversaw all aspects of property operations of a garden-style 350-unit property in Rockville, MD, from 2013 to 2015, ensuring efficient and effective property management.
- Oversaw three mid-rise Class B and Class C properties totaling 350 units in Washington, DC, from 2015 to 2018, ensuring efficient property operations and tenant satisfaction.
- Collaborated with the construction, design, and development team on the renovation project for two historical assets in Washington, DC.
- Prepared and managed budgets, overseeing financial operations to maximize Net Operating Income (NOI) and minimize expense overages.
- Conducted market research and analysis to identify target markets, leasing opportunities, and rental trends for the renovated assets.
Education
Associate Degree in Business - Business Administration And Management
MONTGOMERY COMMUNITY COLLEGE
BBA - Business Administration And Management
UMUC
3rd YearSkills
- Over ten years of experience in operations management of diverse assets in Washington, DC, Maryland, and Virginia
- Lease-Up Operations Expertise
- Four years of Multisite Management experience
- Knowledge of Rent Control, Low Income House Tax Credit, and diverse Housing Assistance Programs
- Experienced in the disposition process of residential assets
- Proficient with industry software: Yardi Voyager, Rent Café, Nexus Payables, CRM, LRO, and Entrada
- Strong financial acumen and experience developing and managing budgets
- Bi-lingual- Fluent in Spanish and English
Awards
- Rising Star Award 2022 - Issued by TBAL. Annual Property Management Award chosen by leadership to recognize exemplary performers nationwide.
Timeline
GENERAL MANAGER
TOLL BROTHERS APARTMENT LIVING
03.2022 - Current
PROPERTY MANAGER
JBG SMITH
11.2018 - 03.2022
PROPERTY MANAGER
BERNSTEIN MANAGEMENT CORP.
06.2013 - 03.2018
Associate Degree in Business - Business Administration And Management
MONTGOMERY COMMUNITY COLLEGE
BBA - Business Administration And Management
UMUC
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