To gain full time employment in Eugene/Springfield, Lynbrook, NY and surrounding areas.
Overview
20
20
years of professional experience
Work History
Administrative Secretary
TEKsystems Employment, Hawaii Pacific Health Medical Group
02.2024 - Current
To travel to and assist all Primary Care satellite clinics, managers and
providers with anything needed to support their daily workflow
Set up
meetings, reserve conference rooms, assist with A/V capabilities, make
printouts/information for meetings & conferences order
lunch/diner/refreshment when needed
Assist with opening site setup
Make flight/car/hotel reservations for managers, providers and
administrative staff
Assist Executive Assistants with overflow tasks, including but not limited to,
sending departing physician departing/relocation letters
Help plan Hospital and satellite clinic events, i.e
Doctors Day, Nurse
Week, Spring Health and Wellness event, Summer Carnival just to name a
few.
Senior Patient Services Representative
Summit City MD Urgent Care
Lynbrook, NY
01.2018 - 01.2023
Greet and admit/register patients and coordinate Telemedicine
visits/appointments,
verify eligibility and insurance information
Collect credit card co-pay
information
Reconcile patient documentation
Fax/file scan necessary paperwork
Processing
Doctors/Nurses requests
Leadership Training and training for all newly
hired staff
Liaison
between Management and Medical Staff ensuring updated workflows and
procedures
were scheduled correctly
Problem solving Doctor/Patient communication
Address any
billing or registration errors that arise
Follow up with patients for missing
insurance
information
Processing Patient complaints/grievances
Complete other
duties as
needed.
Mortgage/Loan Clerk
Interstate Home Loan
Melville, NY
01.2017 - 01.2018
Greeting customers, answering phone, keep accurate records for clients
Assisted Loan
Officers with
mortgages and ensure smooth closing for clients
Follow up and process missing
information from
clients.
Teller
Heritage Bank of Nevada
Reno, NV
01.2013 - 01.2015
Customer Service at a high volume, building strong client relationships,
answering
phones, bank deposits/withdrawal, and reconciling cash accurately
throughout the
day/shift
Responsible for handling/reconciling large sums of money.
Administrative Secretary
Hawaii Pacific Health
Honolulu, HI
02.2024 - Current
Strengthened communication skills through regular interactions with others.
Adaptable and proficient in learning new concepts quickly and efficiently.
Developed and maintained courteous and effective working relationships.
Excellent communication skills, both verbal and written.
Identified issues, analyzed information and provided solutions to problems.
Worked effectively in fast-paced environments.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Developed strong communication and organizational skills through working on group projects.
Skilled at working independently and collaboratively in a team environment.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Organized and detail-oriented with a strong work ethic.
Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Paid attention to detail while completing assignments.
Demonstrated strong organizational and time management skills while managing multiple projects.
Education
Graduate - undefined
Kaimuki High School
Skills
All Administrative Duties
Strong people skills
Excellent phone skills
Very Organized/Timely/Professional
Multi-Tasking
Microsoft Office/Word
Leadership Training
Continuing Education
References
References: Suzanne Pop (516) 305-9760 – Coworker at Summit CityMD Urgent Care Laura D’Onofrio (917) 937-6810 – Friend Angela Farmen (541) 520-6923 - Friend
Timeline
Administrative Secretary
Hawaii Pacific Health
02.2024 - Current
Administrative Secretary
TEKsystems Employment, Hawaii Pacific Health Medical Group
02.2024 - Current
Senior Patient Services Representative
Summit City MD Urgent Care
01.2018 - 01.2023
Mortgage/Loan Clerk
Interstate Home Loan
01.2017 - 01.2018
Teller
Heritage Bank of Nevada
01.2013 - 01.2015
Graduate - undefined
Kaimuki High School
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