SHERRAINE WILLIAMS
The Bronx,NY
Summary
Efficient and qualified Site Manager with years of experience in site supervision. An enthusiastic personality with skills in recruiting and customer service and known for effective problem-solving abilities. Proficient in updating charts, monitoring medications and working with multidisciplinary teams to optimize patient care Well-versed in policies, procedures and standards.
Overview
12
12
years of professional experience
Work History
SITE MANAGER
CityMD: Urgent care
02.2023 - 03.2024
- Interviewed and hired qualified candidates to fill open staff positions
- Leading overall operations of the site and team with day-to-day operations
- Assisting with clinical aspects as needed such as processing labs, rooming patients, etc
- Leading, coaching, developing, and evaluating performance of all staff on an ongoing basis in accordance with applicable performance standards
- Monitoring patient flow, managing ongoing daily front and back-office operations closely.
ASSOCIATE MANAGER
Express
03.2012 - 02.2023
- Managed daily operations by completing purchasing, inventory control, merchandising and product distribution tasks
- Mentored employees and instructed on management of complicated sales, complex issues and difficult customers
- Supported top talent identification processes by interviewing candidates and executing onboarding, orientation and benefits processes
- Contributed to merchandising ideas at team meetings to increase sales
- Recruited applicants for vacancies to fill open positions with qualified staff
- Oversaw daily operations, maintenance and administration of various properties.
Education
HRCP Certification - Human Resource
Lehman College of The City University of New York
The Bronx, NY09.2022
Bachelor of Arts - Business Administration
Lehman College of The City University of New York
The Bronx, NY06.2018
Skills
- Recruitment and hiring
- Staffing and recruitment
- Schedule management
- Customer service focus
- Merchandising ability
- Highly motivated
- Problem solving strength
- Patient Flow Management
- Medical Terminology
- Patient-Focused Care
Timeline
SITE MANAGER
CityMD: Urgent care
02.2023 - 03.2024
ASSOCIATE MANAGER
Express
03.2012 - 02.2023
HRCP Certification - Human Resource
Lehman College of The City University of New York
Bachelor of Arts - Business Administration
Lehman College of The City University of New York
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