Sherre Chapman

• Interacted with customers by phone, email, or in-person to provide information.
• Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
• Maintained filing system and organized customer documents for easy retrieval of information.
• Monitored office supplies and made arrangements for restocking of low-stock items.
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

I was unable to continue working at amazon due to breaking my ankle.

• Worked safely around moving machinery.
• Assembled orders and packed items for shipment, conveying orders to shipping personnel
• Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
• Consistently lifted materials weighing as much as 50 pounds.
• Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
• Loaded, unloaded, and moved material to and from storage and production areas.
• Maintained clean, orderly work environment free of hazards.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Prepared merchandise for sales floor by pricing or tagging.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Managed returns, exchanges and refunds in accordance with store policy.
• Answered customer questions about sizing, accessories, and merchandise care.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Engaged with customers to build rapport and loyalty.
• Engaged with customers to effectively build rapport and lasting relationships.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Managed efficient cash register operations.

• Prepared orders for shipment by picking, packing, and labeling merchandise.
• Worked safely around moving machinery.
• Assembled orders and packed items for shipment, conveying orders to shipping personnel
• Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
• Worked safely around moving machinery

• Led activities that developed students' physical, emotional, and social growth.
• Cultivated connections and strong student rapport to foster classroom engagement, in addition to recording student progress to inform parents and school administration.
• Developed and implemented classroom routines to address varying student needs.
• Shifted between formal and informal methods of teaching to keep students engaged.
• Cared for and supervised children ranging from infants to 4yrs. old
• Utilized early learning activities to keep children engaged, entertained, and comforted.

• Interacted with customers by phone, email, or in-person to provide information.
• Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
• Maintained filing system and organized customer documents for easy retrieval of information.
• Monitored office supplies and made arrangements for restocking of low-stock items.