Sherree Emenhizer
Levittown,PA
Summary
Dynamic operations manager with a proven track record at KidTime Fitness, adept in strategic time planning and fostering strong relationships. Excelled in enhancing facility compliance and efficiency, leveraging expertise in Microsoft Word and conflict resolution. Achieved significant improvements in staff management and supporting s child's needs, demonstrating exceptional leadership and administrative support skills. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Manager
KidTime Fitness
Levittown, USA
06.2023 - Current
- Ensured compliance with facility's professional and expertise benchmarks through strategic hiring and training practices.
- Administered financial planning for billing operations, ensuring accurate tracking of children's attendance and cost controls.
- Developed and managed schedules for group ages Pre K to 5th grade.
- Led project for web-based visibility tool for parents during summer camp.
- Scheduled and organized engaging weekly children's activities.
- Oversaw daily opening and closing procedures for multiple locations.
- Designed and implemented strategies to promote positive behavior.
- Engaged in discussions with parents and guardians about routine actions, conduct observations, invoice matters, and associated topics.
- CPR certified
- Oversaw certification completion to ensure compliance with industry standards.
- Attained certification in de-escalation techniques to manage conflicts effectively.
Emergency Telecommunicator
IXP Corporation
Princeton, USA
08.2022 - 02.2023
- Handled incoming 911 calls and assigned appropriate emergency personnel.
- Maintained accurate data using EMS CAD software.
- Certified by both International Academies of Emergency Dispatch and New Jersey Office of Telecommunications Services.
- Relayed work orders, messages or information using telephones or two-way radios.
Cashier
Giant Food
Fairless Hills, USA
12.2021 - 08.2022
- Delivered efficient service through payment collection and accurate transaction handling.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Processed customer payments quickly and returned exact change and receipts.
- Greeted customers and answered any questions they had about the store's products and services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Conducted price checks for special orders or discounts as requested by customers.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Performed other duties as assigned by management.
Clerical Assistant/Receptionist
Audio Lab Stereo and Video
Langhorne, USA
12.2020 - 05.2021
- Performed tasks in customer service, data entry, billing, shipping, and receiving.
- Updated customer contact information in the system database.
- Managed material flow and cataloging materials by accurately maintaining references and files.
- Greeted visitors and customers in a friendly, professional manner.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Answered phone calls and directed them to the appropriate personnel.
- Conducted data entry tasks with a high level of accuracy and efficiency.
Dispatcher/Customer Service
Star Group LP
Newtown, USA
06.2019 - 12.2020
- Coordinated HVAC technician dispatch to residential and commercial locations, prioritizing immediate needs.
- Communicated eta to customers and arranged follow-up calls as required.
- Prepared daily work and run schedules.
- Alerted personnel of road and weather hazards to minimize accidents and delays.
- Oversaw communications within assigned territories.
- Relayed work orders, messages or information using telephones or two-way radios.
Daycare Provider
Kidtime LLC
Levittown, USA
08.2017 - 06.2019
- Duties included preparing meals, snacks and refreshments according to dietary needs and restrictions
- Monitor indoor and outdoor premises to maintain a safe environment
- Develop and maintain strategies to encourage good behavior
- Communicating with parents and guardians about daily activities, behaviors and related issues
Recess Monitor
Bristol Township School District
Levittown, USA
08.2015 - 06.2019
- Maintained a safe and engaging environment for pre-k to 6th grade students during meal and recreational times.
- Fostered a positive atmosphere among all students while they were on the playground.
- Responded quickly to injuries sustained by students while playing outside, providing first aid if needed.
- Encouraged physical activity among all students through organized games and activities.
- Performed light cleaning duties around the play area such as sweeping up leaves or picking up trash left behind by students.
- Maintained order on the playground by enforcing rules established by school administration.
- Intervened in situations involving bullying or intimidation between students on the playground.
- Planned creative activities for rainy days when outdoor play was not possible.
- Demonstrated leadership skills by motivating other staff members to help supervise student activities during recess.
Administrative Assistant /Clerical Assistant
Tryon Trucking
Morrisville, USA
07.2007 - 08.2015
- Handled customer service tasks, managed filing, and performed data entry.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Scheduled appointments between clients and customers and internal staff members.
- Handled confidential documents in an organized fashion according to established protocol.
- Facilitated communication between different departments within the organization.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Education
High School Diploma -
Harry S Truman High School
Levittown, PA06.2003
Skills
- Operations Manager
- POS System Management
- Efficient Data Management
- Logistics Coordination
- Computer skills
- Youth Care Experience
- Strategic Time Planning
- Customer service
- Administrative Support
- Customer Transaction Management
- Proficient in Microsoft Word
- Inventory Management
- Decision-making
- Relationship building
- Clear communication
- Time management
- Conflict resolution
- Project planning
- Task delegation
- Documentation and reporting
- Safety procedures
- Staff management
- Coaching and mentoring
Certification
- CPR Certification, State of New Jersey Office of Information Technology, 09/01/22, 09/30/25.
- International Academies of Emergency Dispatch Certificate, 08/01/22, Present.
Timeline
Manager
KidTime Fitness
06.2023 - Current
Emergency Telecommunicator
IXP Corporation
08.2022 - 02.2023
Cashier
Giant Food
12.2021 - 08.2022
Clerical Assistant/Receptionist
Audio Lab Stereo and Video
12.2020 - 05.2021
Dispatcher/Customer Service
Star Group LP
06.2019 - 12.2020
Daycare Provider
Kidtime LLC
08.2017 - 06.2019
Recess Monitor
Bristol Township School District
08.2015 - 06.2019
Administrative Assistant /Clerical Assistant
Tryon Trucking
07.2007 - 08.2015
High School Diploma -
Harry S Truman High School
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