Sherree Reynolds
Santaquin,UT
Summary
Dynamic RN Case Manager with extensive experience at Icare Home Health and Hospice, excelling in chronic disease management and compassionate patient advocacy. Proven track record of reducing hospital readmission rates through effective care coordination and education. Strong clinical judgment and clear communication skills enhance patient outcomes and satisfaction.
Healthcare professional driven to deliver high-quality patient care and effective case management. Expertise in care coordination and patient advocacy, fostering strong communication and collaboration within multidisciplinary teams. Known for adaptability and results-oriented approach in dynamic healthcare environments.
Overview
8
8
years of professional experience
Work History
RN Case Manager
Icare Home Health and Hospice
01.2018 - Current
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
- Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
- Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
- Coordinated care conferences with interdisciplinary team members, ensuring all perspectives were considered in the development of comprehensive treatment plans.
- Promoted adherence to treatment plans by conducting regular follow-up visits and providing ongoing support to patients.
- Managed support services and fostered communication among social workers, therapists, hospital staff, and patients.
- Implemented evidence-based practices to improve overall clinical performance and patient outcomes.
- Conducted thorough assessments of patients'' needs, enabling more accurate diagnoses and targeted interventions.
- Improved patient satisfaction scores by providing timely follow-ups and addressing concerns promptly.
- Evaluated the effectiveness of implemented interventions periodically, adjusting treatment plans as needed to promote optimal patient outcomes.
- Educated patients and caregivers on healthcare protocols and processes.
- Navigated regulatory requirements effectively, ensuring proper documentation and compliance with relevant laws and guidelines.
- Conducted comprehensive assessments of patient needs to inform effective care planning.
- Developed strong relationships with patients and their families, providing support and education on health management.
- Monitored patient progress closely, adjusting care plans as necessary to meet evolving health requirements.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
RN Case Manager
Twilight Health
01.2018 - Current
- Advocated for patients'' rights and preferences, working diligently to align care with individual values and goals.
- Streamlined discharge planning processes, ensuring a smoother transition for patients back to their homes or other facilities.
- Optimized resource utilization by identifying opportunities for cost containment while maintaining quality of care.
- Mentored new nursing staff, facilitating a faster learning curve and increased overall team efficiency.
- Participated in quality improvement initiatives aimed at enhancing the delivery of nursing care within the organization.
- Enhanced patient satisfaction with empathetic communication and timely updates on care progress.
- Enhanced team efficiency, providing training and guidance to junior case managers and nursing staff.
- Coordinated with healthcare providers for enhanced patient care, ensuring all treatments aligned with prescribed care plans.
- Improved patient outcomes by developing and implementing comprehensive care plans tailored to individual health needs.
- Reduced hospital readmission rates with proactive follow-up care and patient education on self-management techniques.
- Advocated for patients with insurance companies, securing coverage for necessary treatments and medications.
- Led workshops for nursing staff on best practices in case management, elevating overall care quality.
- Educated family members and caregivers on patient care instructions.
- Evaluated patient histories, complaints, and current symptoms.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Implemented evidence-based practices to improve overall clinical performance and patient outcomes.
- Conducted thorough assessments of patients'' needs, enabling more accurate diagnoses and targeted interventions.
- Improved patient satisfaction scores by providing timely follow-ups and addressing concerns promptly.
Education
Payson High School
Payson, UTLPN -
Utah Valley University
Orem, UTAssociate of Science -
Weber State University
Ogden, UTSkills
- Chronic disease management
- Discharge planning
- HIPAA compliance
- Multidisciplinary approach
- Care coordination
- Home care management
- Case evaluation
- Community resources
- Medication management
- Healthcare regulations
- Palliative care
- Case management
- Compassionate and caring
- Wound care
- Strong clinical judgment
- Documentation
- Direct patient care
- CPR/AED
- ICD-10
- Blood draw and sample collection
- Delegation and motivation
- Infection control
- Clear patient communication
- Home care
- Vitals monitoring
- Routine examinations
- Needs assessment
- Treatment plan modification
- Patient condition monitoring
- Medication and IV administration
- Nursing performance assessment
- Patient care oversight
- Medication administration
- Community program referrals
- Medical supply management
- Treatment recommendations
- Collecting vitals
- Specialized healthcare referrals
- Diabetes management
- Insulin medication assistance
Timeline
RN Case Manager
Icare Home Health and Hospice
01.2018 - Current
RN Case Manager
Twilight Health
01.2018 - Current
Payson High School
LPN -
Utah Valley University
Associate of Science -
Weber State University
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