Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sherrel Horton

Food Service Specialist
Newark,NJ

Summary

Versatile and dynamic, with a proven track record at New Grove Manor, excel in meal preparation and customer service, enhancing dining satisfaction through high-quality offerings and efficient service. Skilled in food safety and sanitation procedures, significantly reduced waste and improved team efficiency, demonstrating exceptional organizational and interpersonal abilities. Responsible Food Service Specialist offering proven skills maintaining clean kitchens and promoting customer satisfaction through exceptional service. Dedicated to completing fast-paced work and properly handling food. Service-driven team player good at connecting with people resulting in repeat customers. Experienced in screening people, belongings, and shipments for contraband and hazardous materials. Proficient in conducting close personal searches as well as using tools such as security wands. Background working in multi-modal transportation hubs. Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. Personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education.

Overview

10
10
years of professional experience

Work History

Food Service Specialist

New Grove Manor
East Orange, NJ
01.2022 - Current
  • 1. Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • 2. Utilized standard recipes to bake, fry, steam or otherwise prepare dishes.
  • 3. Managed budgetary constraints effectively, minimizing expenses while maintaining high-quality offerings.
  • 4. Optimized meal production processes, resulting in lower wait times for customers during peak hours.
  • 5. Conducted regular equipment maintenance checks, prolonging the lifespan of vital appliances within the facility.
  • 6. Improved food safety standards by consistently maintaining a clean and organized workspace.
  • 7. Developed specialized menus for guests with dietary restrictions to ensure their dining satisfaction.
  • 8. Implemented employee training programs to increase overall knowledge and performance within the food service department.
  • 9. Increased kitchen staff efficiency through effective delegation of tasks and responsibilities.
  • 10. Utilized time management skills effectively prioritizing tasks under pressure ensuring smooth operations during busy periods.
  • 11. Reduced food waste by implementing proper portion control techniques in meal preparation.
  • 12. Collaborated with team members to maintain a positive work environment and exceptional service standards.
  • 13. Cleaned and organized kitchen, dining and service areas.
  • 14. Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • 15. Leveraged hand-held trays and buffet carts to serve food and beverage items to guests.
  • 16. Cross-trained in other kitchen positions to support staff and meet customer needs and demands.

TSA Agent

Omni- Service
Newark, NJ
06.2022 - 05.2024
  • 1. Adhered strictly to confidentiality guidelines when handling sensitive information about passengers or incidents that occurred during screenings.
  • 2. Reduced risk of prohibited items entering secure areas through meticulous inspections.
  • 3. Assisted passengers with disabilities or special needs, ensuring their comfort and safety throughout the screening process.
  • 4. Increased airport security by conducting thorough passenger and luggage screenings.
  • 5. Provided critical incident response, maintaining composure under high-pressure situations.
  • 6. Improved overall safety with effective communication and collaboration among team members.
  • 7. Contributed to a timely boarding process by efficiently managing passenger queues at checkpoints.
  • 8. Collaborated effectively with airline representatives to address passenger concerns or conflicts related to security measures promptly.
  • 9. Prevented unauthorized access to secure areas by verifying credentials for airport personnel and contractors.
  • 10. Enhanced traveler experience by providing courteous assistance and guidance during screening processes.
  • 11. Led informative presentations to educate travelers about TSA policies and requirements prior to screenings.
  • 12. Maintained compliance with TSA regulations, ensuring adherence to strict security protocols.
  • 13. Authenticated boarding passes, identification, and passports to prevent fraudulent travel.
  • 14. Developed and maintained positive rapport with passengers and other airport personnel.
  • 15. Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.
  • 16. Interacted with public to give directions, explain rules, and regulations and respond to inquiries.

CNA

Emerald North Nursing and Rehabilitation
Buffalo, NY
12.2014 - 12.2019
  • 1. Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • 2. Assisted patients with daily living activities, promoting independence and dignity.
  • 3. Enhanced patient satisfaction by providing compassionate and attentive care.
  • 4. Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • 5. Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • 6. Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • 7. Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • 8. Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • 9. Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical up
  • 10. Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • 11. Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • 12. Reduced patient stress levels through effective communication and active listening skills.
  • 13. Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
  • 14. Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
  • 15. Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • 16. Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.

Education

High School Diploma -

West Side High School
Newark, NJ
06.2024 - 06.2024

Skills

Food safety knowledge

Meal Preparation

Customer service and assistance

Sanitation Procedures

Quality Control

Passenger Screening

Public Safety Awareness

Baggage Inspection

Pre-board screenings

Integrity and Honesty

Customer relations skills

Entry and exit monitoring

Compassionate communication

Complex Problem-Solving

HIPAA Compliance

Reliable team player

Timeline

High School Diploma -

West Side High School
06.2024 - 06.2024

TSA Agent

Omni- Service
06.2022 - 05.2024

Food Service Specialist

New Grove Manor
01.2022 - Current

CNA

Emerald North Nursing and Rehabilitation
12.2014 - 12.2019

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Sherrel HortonFood Service Specialist