Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

SHERREL R. AGUON

Port Orchard

Summary

Dynamic Office Administrator with a proven track record of delivering exceptional administrative support and enhancing office operations. Renowned for leveraging strong communication skills to foster collaboration among team members and streamline processes. Committed to cultivating an efficient and productive office environment that drives success and promotes teamwork. Expertise in managing multiple tasks while maintaining attention to detail ensures seamless workflow and organizational excellence.

Overview

14
14
years of professional experience

Work History

Associate Program Coordinator

Northwest WA Family Medicine Residency
09.2018 - Current
  • Provided input regarding evaluation of residency applicants, incumbent residents, and when necessary, residency faculty members (including the Program Director).
  • Cultivated and maintained close working relationships with relevant partners participating in Community Medicine experiences across Kitsap County.
  • Created a monthly rotation-specific schedule matching 24 residents with Community Medicine rotation sites across Kitsap County to ensure adequate breadth of exposure and compliance with curricular requirements, incorporating resident preferences for experiences and adjusting for continuity clinic scheduling.
  • Collected, collated, and disseminated rotation data monthly, for 24 residents over 39 unique rotations, to Program Director and Faculty for review.
  • Collected and analyzed resident workhours on a weekly basis to prepare monthly reports. Ensured that residency training hours are properly accounted for and reported.
  • Collected and maintained a comprehensive log of resident and faculty scholarly activity for annual ACGME reporting.
  • Served as program liaison and 'master user' for MEDTRICS Evaluation software, trouble-shooting end-user difficulties and interfacing with support personnel when necessary to solve problems.
  • Collaborated with the Program Coordinator, Program Director, and Associate Program Director on development of the annual resident rotation schedule matrix. This involves managing 24 resident physicians across 39 discreet 4-week training blocks.
  • Responsible for all catering meals for Residency and Clinical activities
  • Wellness coordinator (prep gifts for monthly events e.g., Medical Assistant week, Admin Day, NP week, Resident’s day)

Receptionist/Administrative Assistant

Harrison Health Partners
09.2016 - 09.2018
  • Greeted persons entering establishment, determine nature and purpose of visit, and directed or escorted them to specific destinations
  • Registered and/or checked patients in/out
  • Processed referral orders and/or pre-authorizations
  • Gathered/validated insurance information using routine methods and obtaining authorization for services
  • Scheduled patient appointments
  • Collected co-pays, co-insurance and prior balances
  • Collected and entered demographic and financial data in the patient's electronic medical record
  • Continually monitored and reconciled issues prior to patient visit.

Patient Access Representative

Franciscan Medical Clinic
07.2015 - 09.2016
  • Greeted persons entering establishment, determined nature and purpose of visit, and directed or escorted them to specific destinations
  • Professionally and courteously verified appointment times with patients
  • Adeptly managed a multi-line phone system and pleasantly greeted all patients
  • Verified patients' eligibility and claims status with insurance agencies
  • Maintained strict patient and physician confidentiality
  • Scheduled appointments, registered patients and collected co-pays at time of visit

Personal Banker II

U.S. Bank
01.2012 - 05.2015
  • Actively developed new business and expands existing customer relationships
  • Responsible for assessing and handling customers' banking needs, obtaining and processing customer/account information and selling bank deposit and loan products and services
  • Actively referred clients for brokerage products to Financial Specialist or the appropriate Financial Consultant
  • Responsibilities included consumer loan originating and closing, account opening, safe deposit transactions and branch/opening procedures
  • Referred other U.S. Bank products to the appropriate areas Handles complex customer service issues in absence of or as directed by branch manager
  • Converted service opportunities into sales events

Education

High School Diploma -

Bremerton High School
06.2009

Associate of Science - Business Administration

Colorado Technical University
Colorado Springs, CO
12-2026

Skills

  • Versatile in dynamic environments
  • Meticulous attention to detail
  • Experienced in handling concurrent responsibilities
  • Proficient in task management
  • Leading site visits
  • Program optimization
  • Developing detailed schedules
  • Program coordination

Affiliations

Association of Family Medicine Administration

Society of Teachers of Family Medicine

STEM Implementation Team

Timeline

Associate Program Coordinator

Northwest WA Family Medicine Residency
09.2018 - Current

Receptionist/Administrative Assistant

Harrison Health Partners
09.2016 - 09.2018

Patient Access Representative

Franciscan Medical Clinic
07.2015 - 09.2016

Personal Banker II

U.S. Bank
01.2012 - 05.2015

High School Diploma -

Bremerton High School

Associate of Science - Business Administration

Colorado Technical University

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