Sherrell abraham
Public Partnerships
Denver,CO
38
years of professional experience
Work History
Home Care Provider
2 Years- Provided personalized care and assistance to clients, ensuring comfort and safety in daily activities.
- Maintained accurate records of client progress and care plans, enhancing communication with healthcare professionals.
- Developed tailored activity programs that promoted client engagement and improved overall well-being.
- Trained and mentored new staff on best practices for client interaction and care protocols.
- Collaborated with family members to address concerns and adjust care plans as needed, fostering strong relationships.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Enhanced patient comfort by providing compassionate and attentive care tailored to individual needs.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Assisted patients with self-administered medications.
- Upheld strict standards of privacy and confidentiality in all aspects of caregiving, maintaining the dignity and respect for patients at all times.
- Increased patient satisfaction through effective communication and active listening skills to understand their concerns and preferences.
- Promoted a safe home environment for patients by identifying potential hazards and implementing necessary adjustments.
- Prepared nutritious meals according to dietary requirements, contributing to improved overall health for patients.
Clerk
23 Years 7 Months- Processed incoming and outgoing mail efficiently to ensure timely delivery
- Maintained accurate records of postal transactions and customer interactions
- Assisted customers with inquiries regarding services, rates, and packages
- Operated postal equipment for sorting, weighing, and stamping mail
- Implemented process improvements to enhance workflow efficiency in daily operations
- Ensured compliance with postal regulations and safety protocols throughout operations
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
- Used POS system to enter orders, process payments and issue receipts.
- Maintained confidentiality of sensitive information, adhering strictly to privacy policies.
- Reduced errors in data entry through rigorous attention to detail and double-checking work.
- Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
- Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
Timeline
Home Care Provider
Public Partnerships
05.2022 - 05.2024Read More
Clerk
US Postal Service. 10 Yr +
03.1986 - 10.2009Read More