Sherrell Jones
San Jose,CA
Summary
Professional property management expert ready to deliver outstanding results. Strong background in overseeing properties, ensuring tenant satisfaction, and managing budgets. Proven ability to collaborate effectively with teams, adapt to changing needs, and maintain high standards. Skilled in lease negotiations, maintenance supervision, and tenant relations. Known for reliability, problem-solving, and achieving goals.
Professional with solid experience in leasing and property management. Strong ability to build relationships with potential tenants and ensure lease agreements are executed efficiently. Skilled in customer service, sales, and conflict resolution. Known for teamwork, adaptability, and achieving high occupancy rates.
Overview
10
10
years of professional experience
Work History
Assistant Project Manager
Robert Half
San Jose, CA
05.2022 - Current
- Handled tenant complaints promptly and appropriately,
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Collet paperwork and complete recertification's
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
Assistant Property Manager
JWilliams Staffing
San Jose, CA
04.2021 - 05.2022
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Met project deadlines without sacrificing build quality or workplace safety.
- Responded to requests and scheduled appointments for property showings.
- Greeted clients, showed apartments, and prepared leases.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Collect and complete recertification's
- Collect, input and process rent
Medical Assistant
Covid Testing Today
San Jose, CA
01.2020 - 04.2021
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Sever
Applebee's Neighborhood Grill
San Jose, CA
02.2015 - 01.2017
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Education
High School Diploma -
Skills
- Payment Collection
- Property Inspections
- Lease Renewals
- Exceptional oral and written communication skills
- Tenant relations
- Staff Management
- Leasing and sales
- Property tours and inspections
- Strong Communication Skills
- Telephone and email etiquette
- Fair Housing Regulations
- Tenant issue resolution
Leadershipandvolunteerexperience
San Jose World of Faith
References
- Janessa Holloway, (628) 286-6068
- Sherri Gipson, (408) 449-7337
- Marissa Rodriguez, (408) 985-3523
Computer Experience
- Microsoft Office - Word
- Excel
- PowerPoint
Timeline
Assistant Project Manager
Robert Half
05.2022 - Current
Assistant Property Manager
JWilliams Staffing
04.2021 - 05.2022
Medical Assistant
Covid Testing Today
01.2020 - 04.2021
Sever
Applebee's Neighborhood Grill
02.2015 - 01.2017