
Dedicated Service focused professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Enthusiastic professional eager to contribute to team success through hard work, attention to detail and excellent organizational skills.
Cleaning and sanitizing appliances like ovens, stoves, dishwashers, and refrigerators is crucial.
Regular sweeping, mopping, and sanitizing of floors in both the kitchen and dining areas is important for preventing cross-contamination
Maintained clean and orderly appearance throughout kitchen and dining area.
• Cleaned and sanitized kitchen, dining and utility areas to promote healthy environment.
• Set up trays and food service carts to deliver food to residents.
• Helped with meal prep for daily meals, following strict sanitation and food handling guidelines
Filling Out Health Insurance Applications For Marketplace.
• Answered 40+ incoming calls daily and provided instructions for customers per training guidelines.
• Provided excellent quality customer service by patiently listening and communicating company policies
with empathy.
• Maintained a positive attitude at all times in a fast-paced environment.
• Received a positive feedback rating of 96% based on customer satisfaction surveys.
3-4 years experience
• Bilingual Customer Support
Time Management
Interpersonal Skills
Complaint Resolution
Communication
Patience
Problem Solving
Organizational Skills
Critical Thinking Skills
1. Greet and escort customers to their tables.
2. Present menu and provide detailed information when asked (e.g. about portions, ingredients or
potential food allergies)
3. Prepare tables by setting up linens, silverware and glasses.
4. Inform customers about the day's specials.
• Offer menu recommendations upon request
• Communication.
• Organization.
• Customer service.
• Patience.
• Physical stamina.
• Neat appearance.
• Memory for patrons and their orders.
• Conflict resolution.
• 4-5 years experience