Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Sherrell Servin

Willard,OH

Summary

Experienced Customer Service Representative fluent in English and Spanish language. Professional employee dedicated to providing excellent service to current and new customers. Comfortable working in fast-paced environment attending to customer service needs including incoming calls, product questions, issue resolution and order processing.

Overview

3
3
years of professional experience

Work History

Floor Person

Onion Boy Inc
05.2023 - Current
  • Removed items of inferior grades from production lines and collected for alternate use or disposal.
  • Maintained a clean work area through regular sweeping, and trash removal tasks, promoting a clean and safe environment for food.
  • Increased factory efficiency through effective communication with team members, ensuring smooth daily operations.

Deli Worker

Community Market
01.2023 - 05.2023
  • Increased customer satisfaction by providing efficient and friendly service at the deli counter.
  • Promoted a positive work environment through effective communication and collaboration with colleagues.
  • Reduced food waste by monitoring product freshness and rotating stock effectively.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.

Floor Person

Goodwill
03.2022 - 09.2022
  • Assisted pro shop staff with merchandise restocking, enhancing overall retail efficiency.
  • Developed strong rapport with retail partners by maintaining a professional demeanor during all interactions.
  • Assisted customers with Spanish-language inquiries in a timely and professional manner.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.

Education

High School Diploma -

Pioneer Career And Technology Center
Shelby, OH
05.2025

Associate Degree in Business Administration - Introduction To Business

North Central State College
Mansfield, OH
05.2025

Skills

  • Reliability and punctuality
  • Cleanliness and hygiene
  • Customer Service
  • Goal-Oriented
  • Fluent Bilingualism
  • Problem-Solving
  • Customer Support

Additional Information

In the past I have volunteered at a non-profit organization called "Starting Point Outreach Center." This organization can work with their clients to resolve their crisis and improve their quality of life and help the people providing services connect with those who need them, and vice versa, they help with financial burdens. They offer financial skills classes and mentoring to help prevent further financial hardships. Starting Point also works very hard in getting together with the teens of the community, offering opportunities they might be unaware of. Starting Point also provides prayer, Bible Studies and mentoring to help you develop your relationship with God. I was also able to help with the Legal clinic; I worked with attorney Jeff and got insight in the field. I helped with setting up meetings, events, community activities and more. I helped translate, spread the word, and be a support of the events.


Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Floor Person

Onion Boy Inc
05.2023 - Current

Deli Worker

Community Market
01.2023 - 05.2023

Floor Person

Goodwill
03.2022 - 09.2022

High School Diploma -

Pioneer Career And Technology Center

Associate Degree in Business Administration - Introduction To Business

North Central State College
Sherrell Servin