Sherren Missy Wyne
Matthews,NC
Summary
Adept at optimizing warehouse operations and enhancing customer satisfaction, my tenure at FedEx honed my skills in inventory management and fostering team collaboration. Demonstrated expertise in forklift operations and a commitment to safety, I've significantly improved order accuracy and efficiency, contributing to positive business outcomes.
Transitioning from managing warehouse operations in high-demand environments, bringing key skills in logistics and team leadership. Developed expertise in streamlining processes and maintaining accurate records. Seeking to leverage these abilities in new field, focusing on enhancing operational efficiency and productivity.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Warehouse Manager
Triton Stone Group
10.2022 - Current
- Increased customer satisfaction by ensuring orders were accurately and promptly fulfilled, leading to repeat business and positive reviews.
- Optimized shipping and receiving operations, ensuring timely dispatch and receipt of goods with minimal delays or damage.
- Improved efficiency and accuracy in order picking and packing processes, using technology to guide and verify worker activities.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
Shipping and Receiving Clerk
At Home
03.2021 - 11.2022
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Maximized warehouse space utilization by reorganizing storage areas according to product types, sizes, and turnover rates.
- Mentored new team members on shipping and receiving protocols, fostering a collaborative work environment focused on achieving common objectives.
Material Handler
FedEx
09.2021 - 08.2022
- Transported inventory items to appropriate locations.
- Maintained organized, clean, and secure storage areas to safeguard company assets.
- Used hand-held scanners and physical logs to accurately track item movements.
- Facilitated smooth operations, coordinating with various departments to fulfill material requests promptly.
- Attached identifying tags to containers to mark with identifying shipping information.
- Unloaded incoming shipments to verify accuracy of deliveries and check possible damages.
- Received and unpacked shipments and new equipment as directed.
Medical Courier
Montefiore Medical Center
09.2008 - 06.2020
- Upheld compliance with HIPAA regulations while managing confidential patient information during transport.
- Maintained a clean, organized, and safe vehicle environment to ensure the proper handling of medical supplies and equipment.
- Collaborated with healthcare professionals to facilitate smooth coordination of specimen pick-up and delivery processes.
- Minimized errors in specimen handling by adhering to established guidelines for labeling, packaging, and temperature control requirements.
- Assisted in training new couriers on company protocols, safety procedures, and route navigation techniques.
- Supported emergency response efforts, prioritizing deliveries based on critical needs.
Education
Homeland Security & Private Investigation -
06.2001
Skills
- Shipping and receiving
- Forklift operations
- Warehouse operations
- Inventory and stocking
- Loading and unloading
- Order fulfillment
- Billing and invoicing
- Delivery scheduling
- Customer service
Certification
- State Driver's License
- Forklift Certification
Timeline
Warehouse Manager - Triton Stone Group
10.2022 - Current
Material Handler - FedEx
09.2021 - 08.2022
Shipping and Receiving Clerk - At Home
03.2021 - 11.2022
Medical Courier - Montefiore Medical Center
09.2008 - 06.2020
Caliber Training Institute - Homeland Security & Private Investigation ,
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