Sherrhonda Miller
Detroit,MI
Summary
Professional driver prepared to efficiently transport goods and ensure timely deliveries. Adept in route planning, vehicle maintenance, and customer interaction. Strong focus on team collaboration, adaptability, and achieving reliable results. Known for punctuality, safety awareness, and excellent problem-solving skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Delivery Driver
Amazon Flex
08.2018 - Current
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Delivered packages to customer doorsteps and business offices.
- Kept detailed mileage and fuel reports to track overall fuel costs.
Hi-Lo Driver
EFTEC NORTH AMERICA
07.2024 - 08.2024
- Using Hilo to sort Meg's in shipping & receiving
- Cleaning Meg's
- Prepping Meg's
- Dumping Meg's
Mail Carrier
United States Postal Service
11.2022 - 06.2024
- Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
- Enhanced customer satisfaction with timely and accurate mail delivery to both residential and commercial addresses.
- Handled mail and packages with care to prevent damage during delivery.
- Completed large-volume seasonal deliveries such as tax documents, holiday packages and election materials on time to meet strict deadlines.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Utilized advanced knowledge of local streets, neighborhoods, routes for optimal navigation while minimizing delays in delivery timeframes.
- Assisted in reducing lost or misdelivered mail through diligent attention to detail when handling packages and letters.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Collected outgoing mail from homes and businesses along routes for customer convenience and initiated delivery to intended recipients.
Fixed Route Operator
Suburban Mobility Authority for Regional Transportation (SMART)
11.2020 - 11.2022
- Drives one of several different buses or vans in a safe, courteous, and reliable manner along a designated route within a defined time schedule
- Operate non-revenue vehicles between assigned reporting location and bus relief location
- Notifies dispatch of deviations, overload, collisions, or passenger incidents
- Notifies dispatch of passengers' medical or behavioral problems and bus mechanical or electrical trouble
- Follows dispatch direction in resolving incidents, problems, and trouble on the vehicle
- Stops at designated points to load and/or unload passengers
- Sees that fares are deposited into the fare box, logs ridership data and dispenses information
- Advises passengers of rules and regulations when necessary
- Completes and submits written reports concerning various incidents and preventable and nonpreventable collisions
- Operates on-board computer for destination signs
- Assists in the boarding and alighting of passengers in wheelchairs and other mobility devices
- Ensures proper securement of the wheelchair
- Makes ADA stop announcements and conforms to all other aspects of ADA regulations
- Complies with all company policies, procedures, and performance expectations in the performance of duties
- Promotes a collaborative, cooperative and respectful workplace and shows care and concern for their fellow team members
Amazon Fulfillment Associate
Amazon fulfillment center
12.2019 - 10.2020
- Stocking
- Forklift used to store inventory
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Prepared and checked outbound shipments for accuracy.
Driver
Uber
02.2019 - 08.2020
- Transportation of customers to and from their desired destinations
- Safe navigation through Metro Detroit
- Accomplished over more than 200 safe and successful trips in the span of 3 months
- Properly follow navigational directions from GPS and from the preferences of customers
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Drove safely in various weather and road conditions to avoid accidents.
- Followed all relevant traffic laws and safety regulations.
Assembly Line Production Worker/Inspector in Quality Assurance and Quality Control
Faurecia Interior Systems
05.2014 - 10.2019
- Welding
- Assembling parts
- Quality Inspection
- Organized work to meet demanding production goals.
- Maintained organized work area by cleaning and removing hazards.
- Made sure that products were produced on time and are of good quality.
- Used equipment properly to avoid workplace hazards or injuries.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
- Conducted quality assurance inspections on finished components and identified issues.
Education
High School Diploma -
Riverside Preparatory Middle College Academy
Detroit, MI06.2007
Skills
- Bus Driving
- Customer service
- Commercial Driving
- Delivery Driver Experience
- Driving
- Motor coach
- Manual transmission
- Basic math
- Communication skills
- Manufacturing
- Assembly
- Time management
- Cash register
- Cash handling
- Leadership
- Retail management
- Hi-Lo Experience
- Valid Driver's License
- Positive Attitude
- Teamwork and Collaboration
- Dependable and reliable
Certification
- CDL
- DOT Medical Examiner's Certificate - Federal Motor Carrier Safety Administration (FMCSA).
- Air Brake Endorsement
- Chauffeur license
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Hi-Lo Driver
EFTEC NORTH AMERICA
07.2024 - 08.2024
Mail Carrier
United States Postal Service
11.2022 - 06.2024
Fixed Route Operator
Suburban Mobility Authority for Regional Transportation (SMART)
11.2020 - 11.2022
Amazon Fulfillment Associate
Amazon fulfillment center
12.2019 - 10.2020
Driver
Uber
02.2019 - 08.2020
Delivery Driver
Amazon Flex
08.2018 - Current
Assembly Line Production Worker/Inspector in Quality Assurance and Quality Control
Faurecia Interior Systems
05.2014 - 10.2019
- CDL
- DOT Medical Examiner's Certificate - Federal Motor Carrier Safety Administration (FMCSA).
- Air Brake Endorsement
- Chauffeur license
High School Diploma -
Riverside Preparatory Middle College Academy
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