Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service. Dedicated candidate eager to leverage knowledge in social services and program development. Skilled in running social services initiatives and developing policies and procedures. Collaborative and committed to addressing social issues to improve quality of life in marginalized communities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
31
31
years of professional experience
Work History
Child Welfare Supervisor
Fremont County DHS
06.2019 - Current
Provided leadership, guidance and support to staff members.
Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Monitored program performance and outcomes for successful delivery of services.
Participated in community events to promote services and engage with public.
Partnered with local organizations to expand access to social and community services.
Assessed community needs and identified resources for social and community service programs.
Developed and implemented training programs for staff.
Researched best practices and developed strategies to improve program outcomes.
Established and maintained relationships with key stakeholders.
Implemented strategies to increase public awareness of social and community service programs.
Analyzed trends and data to inform decision-making and program development.
Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
Conducted community workshops to promote different programs and educate public on available services.
Family Based Safety Services Specialist CW III
Tx Department Of Family And Protective Services
11.2014 - 05.2019
Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
Documented data and completed accurate updates to case records.
Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
Maintained detailed case histories, metrics and reports to meet strict standards.
Facilitated family meetings to ensure communication and collaboration between family members.
Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
Contributed to court proceedings, advocating for family's best interests and recommending balanced solutions.
Completed comprehensive assessments of families to identify needs and develop treatment plans.
Conducted outreach to families and other community partners to identify ways to address social, emotional and behavioral needs.
Implemented research-based interventions and strategies to support positive behavior and social-emotional development.
Collaborated with school personnel, parents and mental health providers to maintain comprehensive and integrated approach to student services.
Developed and implemented strategies to reduce and prevent family conflict.
Developed and implemented programs to support children's mental health and well-being.
Arranged medical and psychiatric tests to identify difficulties and indicate potential remedial approaches.
Administrative Assistant
New Path Counseling Group
07.2012 - 08.2014
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Executed record filing system to improve document organization and management.
Scheduled office meetings and client appointments for staff teams.
Created and maintained databases to track and record customer data.
Assisted development and implementation of new administrative procedures.
Developed strategies to streamline and improve office procedures.
Dietary Aide
Evadale ISD
08.2012 - 06.2014
Served meals to students in accordance with established schedules and dietary procedures.
Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
Maintained strict levels of cleanliness for tables, floors, and prep areas.
Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Delivered nourishment and supplements to nurse station for distribution to specific residents.
Kept all kitchen areas clean, tidy and free of hazards.
Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
Followed all food safety regulations while preparing meals for students.
Discarded outdated food products and maintained waste disposal procedures.
Upheld efficiency of meal services by pre-setting tables before patients arrived.
Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
Cleaned and organized kitchen, dining and service areas.
Demonstrated knowledge of menu items and corresponding ingredients.
Monitored food quality and freshness throughout day.
Utilized POS system to receive and process food and beverage orders.
Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
Stored food in designated containers and storage areas to prevent spoilage.
Adjusted food preparation methods in accordance with customer requests.
NR Paramedic
AMR
04.1993 - 07.2012
Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
Delegated life-saving tasks to provide comprehensive treatment to triaged patients in emergency situations.
Maintained patient care, treatment and medication documentation for accurate, up-to-date clinical records.
Responded to daily emergencies and worked alongside firemen and EMTs.
Conducted equipment and vehicle checks to maintain continuous and safe operation.
Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
Assessed patient condition through physical and verbal exams and by collecting information from others at scene.
Administered continuous 12-lead electrocardiogram monitoring to record heart rhythms in patients with acute coronary syndrome.
Educated patients and family members on medical treatments and therapies for informed support.
Administered fluid replacement via IV, IO, and IM to replace fluid volumes and correct electrolyte imbalances.
Transferred patients safely and securely to medical facilities for continued care.
Communicated with medical professionals in medical terms to relay patient needs and maintain accuracy.
Identified appropriate medications based on potential interactions with other medicines, accurately calculating correct dosages according to drugs on hand and patient's weight.
Triaged injuries by communicating with patients, bystanders and family members and identified appropriate medical facility for transport.
Performed intubations to secure airway in patients under respiratory and cardiac arrest.
Stayed in constant communication with patients to continuously maintain care and comfort during transportation.
Communicated with treatment center personnel and dispatchers to provide information about situation, arrange reception of victims and receive instructions for further treatment.
Restocked ambulance with proper equipment such as vents, ET tubes, medication, and IV pump tubing to maintain optimum inventory.
Dispensed medications and monitored patient responses for adaptive treatment.
Attended training classes to maintain certification licensure, keep abreast of new developments in field and maintain existing knowledge.
Administered first-aid treatment to reduce pain and minimize risk of complications.
Provided CPR and used automated external defibrillators (AEDs) to revive patients in cardiac arrest.
Took patient health histories and asked questions to determine cause of illness or injury.
Placed patients on backboards or stretchers to safely load into ambulance.
Liaised with police, fire department and other emergency responders to manage emergency scenes.
Coordinated with treatment center personnel to obtain patients' vital statistics and medical history.
Interpreted limited histories and used physical examinations to identify potential underlying critical issues.
Operated electrocardiograms (EKGs), external defibrillators or bag valve mask resuscitators in advanced life support environments.
Trained new paramedics on proper procedures and protocols to maintain best practices and promote great patient care.
Inspected equipment and resolved deficiencies prior to in-service operations.
Conducted end-of-shift cleaning, sanitation and resupply of equipment to promote organized, sanitary workstation.
Responded to emergency calls to provide immediate and life-saving medical care.
Used defibrillators and oxygen tanks during patient care and transport, increasing chances of survival.
Communicated patient information and updates to hospital staff for smooth transition.
Education
High School Diploma -
PNG High School
Port Neches, TX
Paramedic Training
Life Rescue EMS And Education
Silsbee, TX
03.1993
Bachelor of Science - Family Studies And Human Development
Lamar University
Beaumont, TX
05.2015
Skills
Written and Verbal Communication
Interviewing Skills
Proficient in Word and Excel
Staff Oversight
Service Planning
Client Meetings
Client Needs Assessments
Google Workspace
Microsoft Word
Quality Assurance
Clerical Support
Remote Office Availability
Accomplishments
Lead worker
Certified Mentor for new protege caseworkers in TX
Supervised team of 5 staff members.
Timeline
Child Welfare Supervisor
Fremont County DHS
06.2019 - Current
Family Based Safety Services Specialist CW III
Tx Department Of Family And Protective Services
11.2014 - 05.2019
Dietary Aide
Evadale ISD
08.2012 - 06.2014
Administrative Assistant
New Path Counseling Group
07.2012 - 08.2014
NR Paramedic
AMR
04.1993 - 07.2012
High School Diploma -
PNG High School
Paramedic Training
Life Rescue EMS And Education
Bachelor of Science - Family Studies And Human Development