Hi, I’m
Sherri-Ann Mills
Corona
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Demonstrates strong analytical skills, with proven ability to quickly adapt to new environments. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
26
years of professional experience
Work History
Self
Domestic Engineer - Full Time Parenting
08.2022 - Current
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Headway Workforce Solutions – Genworth/Enact MI
Risk Compliance Specialist
08.2020 - 08.2022
Job overview
- Complete pre-verification audits on samples of loans underwritten for MI.
- Complete Ad Hoc and Red Flag reviews and research to assist in clearing escalations.
- Reasonably attempt to re-verify and re-underwrite credit documents contained in the origination package including credit, income, self-employment, and assets.
- Research and validate occupancy.
- Identify material misrepresentations and red flags including multiple levels of mortgage fraud.
PNC Bank, NA
Loan Processing Analyst
05.2020 - 08.2020
Job overview
- Process, analyze and verify credit, income, collateral, and title documents to ensure that varied and complex residential loan applications are complete.
- Ensure compliance with established policies and procedures.
- Manage customer experience throughout the origination process from loan approval to closing and funding.
- Utilize Empower along with PNC specific software to process loans, document loan status, communicate loan status and index documentation.
Citizens Bank, NA
Mortgage Processor
01.2016 - 01.2019
Job overview
- Gathered information and reviewed documentation from customers from time of application through closing, translating complex terminology and documentation requests for customers.
- Worked directly with underwriters on loan clearance. Maintained current knowledge of product, procedure, and policy guidelines, ensuring loan accuracy and compliance with regulatory and bank requirements.
- Utilized Empower to process loans, document loan status and index documentation. Communicated loan status and pipeline updates to loan originators, sales teams and management.
Franklin First Financial Ltd.
Senior Processor
01.2015 - 01.2016
Job overview
- Analyzed and calculated income and asset documentation for both self-employed and W2 employees. Performed initial quality control by reviewing qualifications for new loan applications prior to submission to underwriters.
- Improved and streamlined departmental processes, developing, and implementing departmental functions and processes. Communicated loan statuses to consumers and loan officers throughout loan process life cycles.
- Processed loan products, including Conventional, HomeStyle, FHA, 203k, VA and Streamline, working extensively with Encompass software and Microsoft Office Suite.
- Gathered, reviewed, and submitted appropriate documentation to underwriter for final credit decisions.
Wells Fargo, NA
Mortgage Processor
01.2015 - 01.2015
Job overview
- Analyzed complex loan transactions while providing high-level customer service. Requested and gathered required documentation from loan applicants, communicating and advising customers and HMC of loan statuses.
Bank of America
Business Control Specialist (Global Technology & Operations/Credit Reporting)
01.2014 - 01.2015
Job overview
- Performed root cause analysis of consumer disputes and stale accounts for mortgage line of business. Contributed to process improvement initiatives and mitigated risk by performing quality control for credit reporting.
- Conducted trend analyses and assisted in implementation of process improvement trends within end-to-end credit reporting accuracy, reject/stale trades, and consumer disputes.
- Analyzed and compiled observations from all lines of business, and completed comparison charts for Mortgage, Consumer Card, Auto and Military divisions.
- Collated, organized, and tracked data from system records and credit reporting agencies, establishing consistency and testing for accuracy.
- Implemented special projects such as preparation of PowerPoint presentation for Dispute Research Project while maintaining current and up-to-date knowledge of line of business updates, Metro2 and CRA specific guidelines.
Home Servicing Specialist II
01.2012 - 01.2013
Job overview
- Identified red flags and suspicious or unusual activity by analyzing mortgage applications, consumer identity, income and asset documentation, financials, contracts, and title in adherence to BSA and AML requirements.
- Prepared mortgage applications to disclose accurate loan disclosures within compliance while serving as underwriting authority for Level 1 Conventional Loans, including final approval.
- Resolved non-critical Fraud Detector alerts and obtained documentation to assist with clearing or escalating critical Fraud Detector alerts.
- Applied Kept Informed Routines to provide customer service and to maintain communication with applicants and all parties involved from introduction to final approval.
- Ordered and completed all tasks involved with processing mortgage application in timely manner, including appraisals, titles, rate locks and extensions, payoffs, subordinations and CEMAs.
- Reviewed information received for accuracy and consistency, ensuring it met underwriting and program requirements.
- Additional roles: Mortgage Processor, US Mortgage Corp.
- Mortgage Processor, First Allied Mortgage Bankers
- Senior Mortgage Processor, Bluestone Mortgage Corp.
- Loan Processor, First National Bank
- Data Coordinator/Customer Communications Rep./Sales & Marketing Coordinator, Del Webb Communities, Inc.
Education
West Virginia UniversityMorgantown, WV
University Overview
- Sigma Kappa Sorority Member
North Carroll High SchoolHampstead, MD
High School Diploma
Skills
- Critical thinking
- Project planning
- Time management
- Budget management
- Problem-solving
- Attention to detail
- Troubleshooting
- Excellent communication
- Multitasking
- Work Planning and Prioritization
- Active listening
- Data analysis
Tech & Tools
Microsoft Office Suite, Encompass, Empower, Salesforce, SharePoint, Snagit Editor, FHA Connection, DU/DO, AS400, EOscar, Calyx, VA Portal
Timeline
Domestic Engineer - Full Time Parenting
Self
08.2022 - Current
Risk Compliance Specialist
Headway Workforce Solutions – Genworth/Enact MI
08.2020 - 08.2022
Loan Processing Analyst
PNC Bank, NA
05.2020 - 08.2020
Mortgage Processor
Citizens Bank, NA
01.2016 - 01.2019
Senior Processor
Franklin First Financial Ltd.
01.2015 - 01.2016
Mortgage Processor
Wells Fargo, NA
01.2015 - 01.2015
Business Control Specialist (Global Technology & Operations/Credit Reporting)
Bank of America
01.2014 - 01.2015
Home Servicing Specialist II
01.2012 - 01.2013
West Virginia University
North Carroll High School
High School Diploma
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