Open To Work
Sherri B. Down
Education Leader
Phoenix Area,AZ
Work Preference
Summary
Accomplished educational leader driving significant improvements in student retention and licensure outcomes. Successfully implemented faculty development initiatives and data-informed strategies that elevated student satisfaction ratings from 85% to 95%, while increasing program completion rates by 5% over four years.
Overview
31
31
years of professional experience
Work History
Instructor • Educational Leader • Interim Director
Milan Institute of Allied Health & Cosmetology
Sparks
05.2018 - Current
- Hired, trained, mentored, and evaluated instructors across multiple academic programs.
- Conducted classroom observations and provided training on educational ethics, technology integration, and effective teaching methodologies to enhance student learning.
- Participated in institutional re-accreditation and compliance initiatives.
- Monitored student progress, attendance, completion, and licensure readiness across five programs. Increased completion and licensure by 5% over 4 years.
- Worked closely with at-risk students to improve retention and successful program completion.
- Analyzed student survey data and implemented improvements based on feedback. Increased survey results from 85% approval to 95% approval over 4 years.
- Maintained Council on Occupational Education standards for completion, placement, and licensure. Committee meeting with local employers.
- Developed and updated curriculum in Blackboard and Canvas Learning Management Systems.
- Delivered classroom, hybrid, and online instruction using learning management systems and educational technology.
- Key Achievement: Progressed from Instructor to Educational Leader and Interim Director, demonstrating strong leadership, operational management, and commitment to student success.
Owner / Massage Therapist
Find Your Way Massage & Wellness
Sparks
01.2016 - Current
- Developed strong organizational, communication, and problem-solving skills through entrepreneurship.
Full Charge Bookkeeper / Co-Owner
AK Display / Union Graphics
01.1996 - 01.2016
- Supervised administrative processes and maintained financial records.
Full Charge Bookkeeper / Insurance Underwriter
Louis T. Mastos & Associates
Reno
01.2006 - 06.2011
- Oversaw payroll, accounts payable, accounts receivable, and financial reporting to ensure accuracy and compliance.
- Facilitated underwriting operations and organized regulatory documentation for efficient access and compliance.
Education
Bachelor of Applied Science - Career Technical Educational Leadership
Truckee Meadows Community College
Reno, NV05-2024
Associate of Arts - Business/Psychology
Truckee Meadows Community College
Reno, NV08-2022
Massage Therapy Certificate -
Truckee Meadows Community College
Reno, NV12-2015
Skills
- Educational leadership and administration
- Faculty recruitment
- Student success initiatives
- Accreditation compliance
- Budget management and resource allocation
- Data analysis
- LMS proficiency
- Conflict resolution
Certifications And Professional Affiliations
- Arizona State Massage Therapy License MT-51059
- Nevada State Massage Therapy License #7797
- CPR/First Aid Instructor Certification
- ATB Exam Proctor – Accuplacer
- Phi Theta Kappa Honor Society
- Nevada Promise Scholarship Mentor
- Associated Bodywork & Massage Professionals Member
Timeline
Instructor • Educational Leader • Interim Director
Milan Institute of Allied Health & Cosmetology
05.2018 - Current
Owner / Massage Therapist
Find Your Way Massage & Wellness
01.2016 - Current
Full Charge Bookkeeper / Insurance Underwriter
Louis T. Mastos & Associates
01.2006 - 06.2011
Full Charge Bookkeeper / Co-Owner
AK Display / Union Graphics
01.1996 - 01.2016
Bachelor of Applied Science - Career Technical Educational Leadership
Truckee Meadows Community College
Associate of Arts - Business/Psychology
Truckee Meadows Community College
Massage Therapy Certificate -
Truckee Meadows Community College