Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
31
31
years of professional experience
Work History
National Account Manager
Amcon Eyecare Supply
06.2009 - 12.2023
Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue.
Reached out to customers frequently to check on satisfaction, inquire about needs and propose new offerings.
Increased market penetration by growing brand awareness.
Provided product demonstrations to share features, answer questions and overcome concerns.
Supervised and trained new hires on best practices and proper protocols; updated training materials and sales collateral and decreased process gaps.
Directed sales support staff in administrative tasks to help sales reps close deals.
Identified profitable business leads and built pipeline of prospective customers.
Answered Customer Contact Us emails.
Reviewed website access requests
Identified staff requirements and worked with human resource department to initiate recruitment and training processes.
Sales Representative
Universal Sewing Supply
06.2000 - 06.2009
Managed customer accounts to secure customer satisfaction and repeat business.
Trained and mentored new sales representatives.
Retained excellent client satisfaction ratings through outstanding service delivery.
Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Coordinated with vendors and suppliers to assure timely and accurate delivery of merchandise to customers.
Marketed sewing supplies to existing Client base, while expanding product offerings.
Provided technical support to sales team.
Answered incoming calls.
Assisted both purchasing and accounting departments when needed.
Negotiated contracts with clients and developed relationships with key personnel.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Administrative Assistant
New Horizons
05.1996 - 06.2000
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Executed record filing system to improve document organization and management.
Scheduled office meetings and client appointments for staff teams.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Assisted coworkers and staff members with special tasks on daily basis.
Teachers Assistant
Apples & Books Daycare
03.1993 - 05.1995
Oversaw infant room. Helped in other classrooms and common areas to monitor and support lead teacher.
Documented student progress and communicated with parents to keep informed.
Collaborated with teachers for lesson preparation by preparing materials and setting up activity.
Supported classroom maintenance and upkeep, organizing books and materials.
Made breakfast, lunch and snack plates for children as needed.
Education
GED -
Roxana High School
Roxana, IL
No Degree -
Lewis And Clark Community College
Godfrey, IL
Skills
Sales Pipeline Development
Business Growth and Retention
Cold Calling Expertise
Sales Pipeline Management
Strategic Planning
Competitor Monitoring
Business Development
Client Relationship Building
Attention to detail
Team leadership
Time management
Operating Procedures and Policies
Systems and Software Expertise
Accomplishments
Drafted professional correspondence to clients on behalf of sales representatives that needed aid, resulting in the acquisition of new business.
Maintained a strong relationship by consistently communicating, which led to securing a significant new account.
Successfully exceeded the annual sales goals projections by100% or more.