Dynamic Patient Service Representative with a proven track record at OhioHealth, excelling in customer service and insurance verification. Skilled in appointment scheduling and maintaining patient confidentiality, I enhanced patient satisfaction through personalized service initiatives and efficient referral coordination, ensuring timely access to specialized care while managing high volumes of inquiries.
Professional with experience in healthcare support, skilled in managing patient interactions and administrative tasks. Known for strong collaboration with teams, adapting to changing needs, and consistently achieving results. Proficient in scheduling, patient communication, and problem-solving, with focus on delivering quality service and ensuring patient satisfaction. Reliable and flexible, contributing effectively to team goals and patient care excellence.