Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sherri Boyd

Breese,IL

Summary

Seasoned Operations Manager and talented leader with 15 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

20
20
years of professional experience

Work History

Operations Manager / Staff Accountant/Account Receivables / Accounts PAYABLE

Greer management services
01.2013 - Current
  • Oversee and effectively serve as a member of the Executive Management Team.
  • Direct strategic planning and implementation of procedures and policies within our communities
  • Supervise operations staff and kept employees compliant with company policies and procedures.
  • Ensure state and federal requirements as well as Medicaid rules and updates are upheld at six facilities.
  • Work in close relationship with insurance companies to establish directors & officers, workers' comp, general liability and auto policy packages.
  • Negotiate contracts with vendors and suppliers to obtain best pricing and terms.
  • Develop strong relationships with external auditors to facilitate efficient audit processes.
  • Perform accurate and timely processing of semi-monthly payroll, taxes, garnishments and benefits.
  • Generate monthly billing for 200+ clients & residents.
  • Maintain the social media accounts for job openings and marketing campaigns while monitoring content for compliance within the company’s brand and image.
  • Assist the Marketing Director in community events creating and maintaining a strong presence in the community.
  • Develop and monitor programs that create an engaging atmosphere among the residents.

A/P, PAYROLL OFFICE ASSISTANT

Hampton Machine shop
01.2009 - 01.2012
  • Data entry of all bills, effectively reviewing for accuracy and insuring prompt payment to vendors.
  • Use accounting software to enter payroll data, maintain rates of pay and tax information.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.

Funeral Insurance Assignment Verification and Funding

Advance Funeral Funding
01.2005 - 01.2009
  • Knowledge of the funeral industry and working in a fast-paced environment.
  • Working directly with directors and beneficiary to ensure customer satisfaction during an already stressful time.
  • Direct communication with insurance company to obtain information and follow up.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

MARKETING -

Johnson And Wales University
Providence

Skills

  • Customer Service
  • Operations Management
  • Staff Management
  • Team Leadership
  • Business Administration
  • Policies and procedures implementation
  • Multidisciplinary Collaboration
  • Strategic Partnerships
  • Budget Development and Management
  • Unsurpassed work ethic
  • Extensive knowledge of Eldermark software
  • Problem-Solving

Timeline

Operations Manager / Staff Accountant/Account Receivables / Accounts PAYABLE

Greer management services
01.2013 - Current

A/P, PAYROLL OFFICE ASSISTANT

Hampton Machine shop
01.2009 - 01.2012

Funeral Insurance Assignment Verification and Funding

Advance Funeral Funding
01.2005 - 01.2009

MARKETING -

Johnson And Wales University
Sherri Boyd