Dynamic Office Manager with a proven track record at Jeff's Restaurant Service, excelling in customer service and office administration. Expertly maintained confidentiality while enhancing team productivity and managing vendor relationships. Skilled in financial recordkeeping and accounts management, ensuring accuracy and efficiency in all transactions.
Overview
18
18
years of professional experience
Work History
Office Manager
Jeff's Restaurant Service
02.2021 - Current
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Bookkeeper
Specialty Trucking
12.2006 - Current
Maintained and processed invoices, deposits, and money logs.
Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
Sales Associate
Norwall PowerSystems
03.2017 - 02.2021
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Engaged with customers to build rapport and loyalty.
Education
Bookkeeping Certificate - Booking
Mohave Community College
Lake Havasu City, AZ
05.2013
Skills
Customer service
Office management
Organizational skills
Office administration
Data entry
Scheduling and calendar management
Bookkeeping
Document management
Account reconciliation
Credit and collections
Staff management
Timeline
Office Manager
Jeff's Restaurant Service
02.2021 - Current
Sales Associate
Norwall PowerSystems
03.2017 - 02.2021
Bookkeeper
Specialty Trucking
12.2006 - Current
Bookkeeping Certificate - Booking
Mohave Community College
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