Managed critical situations calmly and efficiently, providing guidance to the nursing team during emergencies.
Served as an approachable leader who consistently addressed concerns raised by both nursing staff and families regarding patient care issues or operational challenges within the unit effectively resolving them promptly whenever possible.
Improved patient satisfaction scores by fostering a collaborative and supportive team environment.
Consistently acted as a strong advocate for patients and their families, ensuring that their needs were met while navigating complex healthcare systems.
Cultivated an atmosphere of teamwork and open communication among staff members, resulting in a more cohesive work environment and greater job satisfaction for the nursing team.
Established strong relationships with interdisciplinary teams for seamless coordination of patient care services.
Ensured accurate documentation of patient information in electronic medical records system for optimal data integrity and accessibility across healthcare providers.
Demonstrated commitment to ongoing professional development by attending relevant conferences, workshops, and training sessions to stay current on the latest trends and best practices within nursing supervision.
Promoted a culture of continuous improvement within the nursing department by regularly soliciting feedback from staff members and incorporating suggestions into practice when appropriate.
Led quality improvement projects aimed at enhancing overall patient outcomes within the department through close collaboration with multidisciplinary teams.
Reduced medication errors by providing thorough training and supervision to nursing staff.
Developed effective care plans tailored to individual patient needs, ensuring comprehensive treatment approaches.
Developed and distributed nursing assignments for unit employees that outlined individual and group tasks.
Evaluated and monitored care and services throughout shift to improve quality levels.
Enforced nursing practice standards and recommended unit and institution policies and procedures to boost medical care quality.
Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Communicated with patients, ensuring that medical information was kept private.
Created customized care plans, working with hospital staff and families to assess and meet individual needs.
Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
Staff RN
Madonna Rehabilitation Hospitals-Lincoln Campus
09.1995 - 02.2000
Provided comprehensive patient care, ensuring adherence to medical protocols and patient safety.
Administrative Assistant
Nebraska Department of Education
02.1989 - 06.1993
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
Diploma In Nursing - Nursing
Bryan Memorial School of Nursing
Lincoln
07.1995
Gen Eds - Nursing
University of Nebraska, Lincoln
Lincoln, Nebraska, NE
1993
Skills
Nursing documentation
Clinical assessment
Clinical leadership
Quality improvement
Ethical practice
HIPAA compliance
Continuing education
Compassionate care
Clinical documentation
Interdisciplinary collaboration
Patient education
Staff supervision
Certified in CPR/AED
Critical thinking
Patient advocacy
Patient safety
Training and mentoring
Multidisciplinary team collaboration
Medical clinical procedures
Basic life support for health care providers (BLS)
Inpatient Registrar/Reimbursement Specialist at Madonna Rehabilitation HospitalInpatient Registrar/Reimbursement Specialist at Madonna Rehabilitation Hospital