Julianna Devlin
Wilmington,DE
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
6
6
years of professional experience
Work History
Pet Sitter
Private Home
09.2022 - Current
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Communicated professionally with pet owners via phone, email and text.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
Sales Associate
California Sun Tanning Salon
06.2023 - 12.2023
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Sales Associate
Paradise Tans
01.2022 - 08.2022
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Achieved perfect attendance and on-time record.
- Maintained records related to sales, returns and inventory availability.
- Tracked stock using company inventory management software.
- Prepared large cash deposits with zero discrepancies.
Busser/Server
Tip Olearys
01.2018 - 12.2020
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic restaurant while maintaining calm, professional demeanor.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Inspected dishes and utensils for cleanliness.
Education
High School Diploma -
Brandywine High School
Wilmington, DE06.2022
Skills
- Greet Guests
- Active Listening
- Regulatory Compliance
- Assist Customers
- Excellent People Skills
- Multitasking Strengths
- Product and Service Sales
- Guest Relations
- Time Management
- Verbal Communication
Timeline
Sales Associate
California Sun Tanning Salon
06.2023 - 12.2023
Pet Sitter
Private Home
09.2022 - Current
Sales Associate
Paradise Tans
01.2022 - 08.2022
Busser/Server
Tip Olearys
01.2018 - 12.2020
High School Diploma -
Brandywine High School