Sherri Dueker
Fresno,CA
Summary
First-rate manager with 20+ years of experience guiding and supporting activities. Diligent about monitoring and documenting program information, presenting leaders with reports. Team-player focused on assisting various managerial staff with reports and financial analysis.
Hardworking offering familiarity with Microsoft Office programs such as Excel, Word, PowerPoint, Access and Outlook. Passionate about business success and talented at supporting company staff, office personnel and customer needs, not to mention knowledgeable about GASB, general accounting functions. general ledger, and governmental financial fund accounting.
Personable and relationship building abilities to cultivate positive rapport among clients, staff and management. Highly-developed communicator with outstanding capabilities in complex problem-solving and conflict resolution. Proficient in IFas, Peachtree, MYOB and Caselle financial software.
Go-getting to secure at Accounting Management role. Talented at computing data and performing various typing duties. Adept at preparing correspondence, memorandum and reports in both draft and final form. Hands-on experience using office automation equipment such as keyboarding, printers, copiers. fax and adding machines.
Goal-oriented in identification and implementation of process improvements, including administrative workflow coordination and procedure documentation. Offering key strengths in time management and communications across all level of personnel, management and clientele.
Gifted program support professional with 20+ years of experience collaborating with program leaders. Skilled at assisting with daily activities to propel program growth. Superb prioritization skills in fast-paced workplace.
Dedicated and driven bringing top strengths in balancing multiple responsibilities, communication and organizing workflows gained during 20+ years in field. Adept at producing reports and letters.
Overview
41
41
years of professional experience
1
1
Certification
Work History
Accountant-Auditor
County Of Madera
Madera
01.2005 - Current
- Created detailed financial models and applied analytical tools to facilitate variance analysis.
- Posted accounts receivable payments made by cash, check or credit card payments.
- Investigated and resolved billing issues to generate revenues and minimize outstanding debts.
- Supervised payroll, AP and AR and general ledger activities.
- Prepared and reviewed financial statements, resolving discrepancies after careful analysis.
- Oversaw full accounting cycle, including compiling and analyzing data, posting and adjusting journal and ledger entries, preparing financial statements and reports and closing books.
- Supported senior leadership by preparing monthly and quarterly financial statements to enhance database accuracies.
- Kept fully compliant and current financial records for departmental operations.
- Performed comprehensive assessments to determine viability, stability and profitability of business operations.
- Evaluated accounting controls on frequent basis in order to assess and devise potential improvements.
- Analyzed expenses and revenues to project future trends.
- Generated profit and loss statements to detail company's revenues and expenses.
Owner
Basic Cable
Madera, CA
07.2000 - 07.2005
- Directed hiring and training of new department managers to drive organizational improvements.
- Enhanced operational performance by developing effective business development strategies, systems and procedures.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Led startup and opening of manufacturing business and provided business development, creation of operational procedures and workflow planning.
- Oversaw all aspects of project execution, including progress of each phase, quality of workmanship and team performance to drive on-time completion of deliverables.
- Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
- Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
- Monitored market conditions to set accurate pricing structures and take advantage of emerging trends.
- Hired and mentored core start-up team, working to outline initial company policies and procedures.
- Trained teams on specific operations and requirements for each job site, including applicable procedures and techniques.
- Assessed business systems and processes, identifying areas for improvement to support future growth.
- Negotiated with vendors to acquire products at discounted prices.
- Negotiated with vendors to gain optimal pricing on products resulting in increases to profit margin.
Manager
Techsource
Fresno, CA
09.1995 - 05.2001
- Interviewed, on-boarded, developed and oversaw daily activities of sales and technical staff.
- Determined efficient work schedules for team to keep project moving and each shift properly staffed.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Managed day-to-day operations, including supervision and assignment delegation.
- Supervised various departments and employees.
- Recruited and hired qualified candidates to fill team vacancies by posting openings in local newspapers, using job boards and sharing details via social media platforms.
- Consistently met financial targets with close monitoring of expenses, labor hours and supply use.
- Coached new team members on job tasks and performance strategies.
- Oversaw personnel recruitment, performance and scheduling.
- Coordinated and launched grand openings.
- Decreased costs by negotiating with vendors and suppliers for better prices.
- Maintained high level of morale and team-work on production floor through frequent communication with employees.
- Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
- Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Coordinated day-to-day and long-term activities within various business platforms.
Office Administrative Assistant
Basic Cable
Fresno, CA
10.1991 - 09.1995
- Answered phones to direct callers, scheduled deliveries and provide general office information.
- Generated shipment invoices, prepared packages and set up courier deliveries for customers.
- Responded to telephone inquiries from clients and provided information to inform and educate callers.
- Kept reception area clean and organized to offer positive first impression to every visitor.
- Assisted with payroll preparation and entered data into cumulative payroll document.
- Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
- Obtained scanned records and uploaded to database.
- Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
- Tracked expenses and documented records.
- Oversaw office inventory by restocking supplies and submitting purchase orders for incoming and existing inventory.
Office Clerk
MetLife
Claremont
03.1987 - 10.1991
- Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
- Kept office records organized and supplies well-stocked for optimal team performance.
- Maintained office safety by screening visitors, and updating logs.
- Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling to domestic and international locations.
- Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
- Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.
- Created, updated and maintained detailed documents.
- Produced professional and error-free letters.
- Kept reception area clean and organized to offer positive first impression to every visitor.
- Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
- Assisted team members with special projects by coordinating records and resources to meet expected requirements.
- Responded promptly to customer inquiries.
- Maintained office supplies inventory by checking stock and ordering new supplies as needed.
- Supported office clerical functions using word processing and other software, and office machines.
- Contacted customers about changes or updates in Insurance accounts, confirming and alerting customers about potential problems.
- Assisted with administrative tasks, including filing, answering phones and appointment setup.
- Complied with confidentiality regulations in handling customer information.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
- Developed strong relationships with customers, and staff members using outstanding interpersonal and communication skills.
- Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
- Strictly adhered to confidentiality protocol regarding client information and documents.
- Set travel arrangements and gathered documents for management and executive staff meetings and trips.
- Supported clerical needs including taking messages, scanning documents and routing business correspondence.
- Process payments daily, verifying cards and giving change for cash payments.
- Assisted candidates with application processes.
- Answered multi-line telephone system, setting and routing calls.
Office Administrative Assistant
Dial One Baldy Electric
Rancho Cucamonga, CA
04.1984 - 03.1987
- Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
- Generated shipment invoices, prepared packages and set up courier deliveries for customers.
- Answered phones to direct callers, schedule appointments and provide general office information.
- Assisted with administrative tasks, including filing, answering phones.
- Managed daily schedules for construction and electrical staff.
- Assisted with payroll preparation and entered data into cumulative payroll ledgers.
- Responded to telephone inquiries from clients and staff and delivered information to inform and educate callers.
- Set travel arrangements and gathered documents for management and executive staff meetings and trips.
- Kept reception area clean and organized to offer positive first impression to every visitor.
- Arranged domestic and international travel, hotel and transportation needs for staff.
- Tracked expenses and documented records.
- Monitored and tracked project performance data spreadsheets to generate reports and keep management informed.
- Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
- Obtained scanned records and uploaded to database.
- Files state and federal payroll reports.
Education
Associate of Science - Business Administration
City of Fresno
Fresno, CA06.2000
Associate of Science - Accounting
City of Fresno
Fresno12.2020
Skills
- Database entry
- Spreadsheet development
- Technologically savvy
- Schedule management
- Billing and invoicing
- Developing slide presentations
- Travel administration
Certification
- Customer Service Representative Certificate
- Leadership Essentials Certificate
- Microsoft Office Specialist (MOS)
- Customer Service Professional Certificate
- Advanced Certificate in Business Accounting
Timeline
Accountant-Auditor
County Of Madera
01.2005 - Current
Owner
Basic Cable
07.2000 - 07.2005
Manager
Techsource
09.1995 - 05.2001
Office Administrative Assistant
Basic Cable
10.1991 - 09.1995
Office Clerk
MetLife
03.1987 - 10.1991
Office Administrative Assistant
Dial One Baldy Electric
04.1984 - 03.1987
Associate of Science - Business Administration
City of Fresno
Associate of Science - Accounting
City of Fresno
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