Summary
Overview
Work History
Education
Skills
Affiliations
Websites
Certification
Timeline
Generic

SHERRI FARRIS

Summary

Dependable healthcare professional with extensive experience in elder care. Proven ability to build trust with clients, resulting in increased customer satisfaction and revenue growth. Strong negotiation and communication skills complemented by a track record of effective problem-solving. Experienced Executive Director with a focus on implementing performance-driven strategies and leading organizational change.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Executive Director

The Neighborhood at Paducah
Paducah, KY
08.2023 - 03.2025
  • Oversaw daily operations for Assisted Living and Memory Care communities, ensuring high standards.
  • Developed and implemented strategic business plans that increased census and revenue.
  • Achieved 90% satisfaction rate from clients and families within three months of implementation.
  • Reduced monthly dietary budget overages from 30% to zero through effective cost management.
  • Organized community events to enhance engagement, increasing volunteer participation and move-ins.

Executive Director

Brookdale Senior Living
Murray, KY
07.2022 - 06.2023
  • Oversaw daily operations of Assisted Living facility, ensuring smooth functioning.
  • Managed hiring, training, and termination processes across all departments.
  • Eliminated reliance on outside staffing agencies to reduce operational costs.
  • Executed community marketing initiatives to enhance visibility and engagement with local vendors.
  • Supported staff by addressing concerns, implementing policies, and conducting performance evaluations.

Executive Director

Villas of Holly Brook
Mt. Carmel, IL
05.2019 - 04.2022
  • Achieved over 50% deposit capacity prior to opening, maintaining 75% census upon exit.
  • Executed hiring and training protocols emphasizing Covid-19 safety measures.
  • Implemented comprehensive policies and procedures to enhance operational efficiency.
  • Managed a team of 31 staff members, ensuring delivery of high-quality care.

Director of Memory Care

American Senior Communities
Franklin, IN
12.2016 - 07.2017
  • Directed and supervised Augusta's Cottage daily operations.
  • Successfully identified, resolved, and decreased behaviors within 30 days of hire.
  • Increased admissions by marketing, and tours. Retained census at 100%.
  • Expanded and improved team moral, reviewed and documented on psychotropic medications daily for behaviors.
  • Lead 6 - hour dementia training course for all staff monthly.

Education

Bachelor's - Health Care Administration

Murray State University
Murray, Kentucky
12.2016

Associate in Arts - General Studies

Kentucky Community and Technical College
Paducah, Kentucky
05.2015

Skills

  • Strategic planning
  • Leadership
  • Budget management
  • Team building
  • Detail orientation
  • Marketing strategy
  • Event coordination
  • Yardi
  • PCC
  • Outlook
  • Microsoft Excel and Word
  • Okta
  • ADP

Affiliations

  • MIT Advisory Board Member at West Kentucky Technical and Community College, 01/01/24, Present
  • American College of Health Care Administrators, 01/01/17, Present
  • Rotary Club, 01/01/19, Present
  • Chamber of Commerce, 01/01/19, Present

Certification

  • CPR
  • Food Handlers
  • Certified Dementia Practitioner
  • ServSafe for Managers
  • Activity Coordinator Kentucky Association Health of Health Care Facilities
  • Activity Professionals State Training - Leading Age of Kentucky
  • Certified Nurse Aide

Timeline

Executive Director

The Neighborhood at Paducah
08.2023 - 03.2025

Executive Director

Brookdale Senior Living
07.2022 - 06.2023

Executive Director

Villas of Holly Brook
05.2019 - 04.2022

Director of Memory Care

American Senior Communities
12.2016 - 07.2017

Bachelor's - Health Care Administration

Murray State University

Associate in Arts - General Studies

Kentucky Community and Technical College

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