Sherri Fultze

• Analyzed data to identify trends in customer behavior and preferences.
• Provided technical support to staff members regarding software applications and hardware systems.
• Monitored inventory levels and ordered additional supplies as needed.
• Resolved customer complaints in a timely manner while upholding company standards.

• Received, evaluated and investigated complaints of unauthorized entrance,provided authorized accesses, briefing direct supervisor and government lead as necessary .
• Took lead to schedule employee to Monitor building and property entrances and exits to detect intrusions and protect assets along with occasionally being moved to other sites with a moments notice.

• Collaborated with sales teams to strengthen client relationships and generate new revenue opportunities. Targeted customers for campaigns and identified appropriate marketing channels. Implemented strategies to develop and expand existing customer base.
• Coordinated marketing campaigns, monitoring accuracy, execution and follow-up. Assessed company website and implemented improvements to drive traffic and revenue. Coached and influenced team during decision-making processes by improving marketing strategies and communication planning

• Offered exemplary customer service to twelve(12) new and five (5) existing clients, which helped build lasting relationships and secure new travel assignments. Promoted customer service satisfaction to over one hundred (100) by acknowledging and anticipating client expectations.
• Sustained operational efficiencies, coordinating domestic/international customer travel accommodations while managing airfare, hotel bookings and rental car reservations. Enhanced customer satisfaction ratings, researching travel options, negotiating rates, presenting best deals and resolving issues efficiently.

• Managed building access control systems and developed lock and unlock protocols with key control.
• Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
• Covered site special briefing

• Delivered consistent and quality mentoring, training and onboarding for teams of contractors and staff members. Providing employee appropriate time off. Prioritized and organized tasks to efficiently accomplish service goals while providing 24x7 on call access .
• Oversaw projects, including requirements analysis, milestone management and stakeholder relations Connected with customers,vendors ,agency employees and executive senior management to explain system changes and integrate customer feedback into improvement processes.

• Reviewed IDs and building credentials for workers and visitors. Monitored access control systems and key code records for suspicious activities. Received, evaluated and investigated complaints of unauthorized entrance provided authorized access via badgeing system .
• Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents. Communicated with team members and building management via radio, telephones, computers and proprietary software. Detected emergency situations through keen listening and close observation to respond appropriately to alarms.

Oversaw the intake and discharge processes, which included filling out paperwork, for individuals. Oversaw efficient receiving and inventory management to keep stock within optimal levels. Cross-trained in every store role to maximize operational knowledge. Offered positive reinforcement and taught life skills regarding chores and cooking techniques. Maintained utmost confidentiality of residents' information and records in accordance with federal and state requirements

• Assessed reports and adjusted workflows to realign with targets. Coordinated with community-based treatment providers to meet needs of residents. Assisted in defining roles for clients and staff of household, creating environment of personal responsibility for words and behavior. Delegated work to staff, setting priorities and goals. Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs. Coordinated with staff to clarify information and enforce procedures resulting in effective problem solving and smoother operations. Oversaw workforce schedules and allocated resources in collaboration with staff in order to achieve project goals

• Handled numeruos physician appointment books by rearranging schedules and penciling in breaks, vacations and meetings.
• Collaborated with interdisciplinary teams to carry out doctor's orders and provide optimal treatment.
• Played games with patients to boost mood, improve memory and provide light entertainment.
• Managed medical stock and restocked inventory to ensure optimal availability for patients.
• Assisted residents in preparing for activities and social programs.
• Assisted residents with bathing and dressing to promote personal hygiene.
• Observed and reported unusual symptoms and changes to charge nurse.
• Collaborated with other disciplines to deliver patient care continuity from admission to discharge in support of medical and nursing care plans for individual patients.
• Provided compassionate care and clear communication in dealing with issues of death and dying.
• Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
• This spanned over 32 years with multiple nursing homes, facialties private and public sectors

• Scheduled home viewings with potential buyers.
• Accompanied buyers during property inspections.
• Promoted sales through advertising, open houses and Multiple Listing Services.
• Conferred with escrow companies, lenders and home inspectors to expedite transactions and home buying process.
• Expanded new business with implementation of networking and marketing strategies and generation of sales collateral.
• Coordinated appointments with prospective buyers to showcase houses and plots.
• Acquired new customers, counseled clients and identified purchasing needs to deliver relevant real estate investments.
• Served as local real estate expert, advising customers on market dynamics and home prices.

• Delegated work to staff, setting priorities and goals.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.
• Completed thorough opening, closing and shift change functions to maintain operational standards each day.
• Created and managed budgets for travel, training and teambuilding activities.
• Mediated conflicts between employees and facilitated effective resolutions to disputes.
• Organized team activities to build camaraderie and foster pleasant workplace culture.
• This position was while being Nursing assist ,Transportation,activities coordinator till a Degreed Professional took over.

• Assessed inventory levels and placed orders to replenish goods before supplies depleted.
• Experimented with various ingredients and cooking techniques to develop new and flavorful dishes for customers.
• Selected and developed recipes and planned menus, driving consistent food quality and production.
• Tracked ingredient inventories to estimate purchasing needs and prevent unnecessary expenditures.

• Verified claim data correctness in preparation for processing.
• Reviewed history records to determine benefit eligibility for services.
• Analyzed contracts and claim systems to apply appropriate benefit amounts.
• Identified client service improvement opportunities in collaboration with team leads and managers to resolve problems.
• Transcribed data to worksheets and entered data into computer to prepare documents and adjust accounts.
• Examined claims, records and procedures to grant approval of coverage.

• Researched medical claims for validity to resolve discrepancies.
• Processed claims according to established quality and production standards and made corrections and adjustments to solve problems.
• Organized information by using spreadsheets, databases or word processing applications.
• Examined claims, records and procedures to grant approval of coverage.
• Handled billing related activities focused on medical specialties

• Oversaw daily operations, maintenance and administration of various properties.
• Delegated daily tasks to team members to optimize group productivity.
• Directed and led employees, supervising activities to drive productivity and efficiency.
• Completed inventory audits to identify losses and project demand.
• Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
• Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
• Implemented organization systems for financial reports, schedules and inventory control to improve efficiency and productivity.
• Key Holder,Bank deposits, loss prevention

• Checked in customers for appointments and notified stylists of clients' arrival.
• Processed payments, took appointments and assisted with management of flow of patron visits when needed.
• Maintained client records within computer system, gathering personal contract information, treatment needs and style preferences for use upon future visits.
• Recommended haircare products to patrons based on hair type and style preferences, offering input on washing and styling regimen for greater convenience and health.
• Sold products based on customer needs, scalp conditions and recommendations from supervisors.