Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
CustomerServiceRepresentative
SHERRI HANSELL

SHERRI HANSELL

Alameda,CA

Summary

Reliable Outreach Specialist offering diplomatic and persuasive communication skills focused on increasing program participation and effectiveness. Maintains open and positive relationships with current and prospective clients with regular follow up. Brings in new contacts through polished presentations and informational workshops. 5+ years experience working remotely. Organizational leader, school board member and educational administrator offering [Number] years of experience as [Job Title] for [Location] districts in [Type] level schools. Exercises honed competencies in data-driven decision-making in development, implementation, and execution of performance-enhancing programs. Learners. District Outschool.

Overview

9
9
years of professional experience

Work History

Outreach Manager

FIRECRACKER MATH
BERKELEY, CA
04.2019 - Current
  • Work directly with management to brainstorm and discuss strategy and business process for outreach to K-12 Districts, schools, and Parents
  • Use CRM to analyze enrollment data and marketing efforts.
  • Answer calls and emails addressing customer inquiries, solving problems, and providing summer camp and afterschool program information.
  • Generated interest in Firecracker Math Summer Math Boost Hybrid live-online program, identified new markets and educated prospective clients on benefits.
  • Increased education and awareness of Firecracker Math through [Type] programs and delivering evidenced-informed strategies.
  • Social Media and Linkedin

Program Manager

CALIFORNIA COLLEGE OF THE ARTS
San Francisco, CA
02.2018 - 04.2019
  • Used Salesforce for data entry and management of mentorship and student tracking, leading to high rate of program graduates.
  • Managed two departmental budgets including POs, Invoices, Faculty payments, and pulling reports in proprietary Workday Software for Education.
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Outreach Manager

WOMEN’S GLOBAL LEADERSHIP INITIATIVE
SAN FRANCISCO, CA
01.2015 - 12.2016
  • Created outreach plan and built volunteer outreach team to market Core Leadership Training Program, increased student enrollment by 30%. Team, Schools, Learners, Sales, Districts, school

Outreach Advisor

JOHN F. KENNEDY UNIVERSITY
PLEASANT HILL, CA
09.2013 - 11.2014
  • Promoted 15 graduate and undergraduate programs using online and in-person outreach activities, provided information about programs, admission policies.
  • Reestablished San Francisco East Bay growing leads by 30% in 3 months in outreach to businesses, chamber of commerce's, universities, and community colleges, and city governments.

Sales and Marketing Coordinator

ASAP
SUNNYVALE, CA
09.2011 - 09.2013
  • Designed and produced B2B newsletters, brochures, flyers, e-blasts, and PowerPoint presentations, maintained website information, and social media pages.
  • Selected and coordinated national education tradeshows, including designing marketing materials, promotional items, handling vendors, and logistics.
  • Assisted Director of Marketing and Sales Team by identifying and analyzing educational issues and influencers and prepared reports to define sales initiatives and new product roll outs.
  • Helped incorporate product changes into marketing message to drive customer engagement and firm profits.
  • Coordinated resources to craft marketing plans for various projects including product launches and events.
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Education

Leading By Design Fellows Program Certificate - Business

California College Of The Arts
San Francisco, CA
2014

Marketing Certificate - Integrated Marketing

University Of California Berkeley Extension
Berkeley, CA
2012

Bachelor of Science - Applied Art And Design

California Polytechnic State University
San Luis Obispo, CA

Skills

  • Excellent Communication Skills
  • Scheduling
  • Budgeting
  • Inbound And Outbound Marketing
  • Marketing Experience
  • Account Management
  • Sales Goals
  • Employee Training

Additional Information

Adobe Creative Suite, Asana, Canva, Google Suite, Mailchimp, Microsoft Office, Social Networking Tools (Facebook, Instagram, Twitter, LinkedIn), Salesforce. Toastmasters Certification in Training

Timeline

Outreach Manager

FIRECRACKER MATH
04.2019 - Current

Program Manager

CALIFORNIA COLLEGE OF THE ARTS
02.2018 - 04.2019

Outreach Manager

WOMEN’S GLOBAL LEADERSHIP INITIATIVE
01.2015 - 12.2016

Outreach Advisor

JOHN F. KENNEDY UNIVERSITY
09.2013 - 11.2014

Sales and Marketing Coordinator

ASAP
09.2011 - 09.2013

Leading By Design Fellows Program Certificate - Business

California College Of The Arts

Marketing Certificate - Integrated Marketing

University Of California Berkeley Extension

Bachelor of Science - Applied Art And Design

California Polytechnic State University
SHERRI HANSELL