Sherri Hansuek

Provide accurate and up-to-date pricing information to clients

Handle all customer complaints, returns, and inquiries with professionalism and efficiency

Track and report sales performance, identifying trends to improve revenue

Support B2B operations , ensuring smooth transactions and client satisfaction

Manage client relationships , fostering long-term partnerships

Maintaining the efficiency and organization of sales operations, streamlining processes for improved productivity.

• Assisted customers with prompt and polite support in-person and via telephone.
• Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
• Processed transactions accurately while maintaining a high level of customer service.

• Assisted in the development of training programs for new hires, ensuring a smooth onboarding process.
• Ensured compliance with legal requirements related to contracts, proposals, and agreements through diligent document management practices.
• Consistently exceeded departmental goals for on-time delivery of orders by closely monitoring the order fulfillment process and proactively addressing any potential bottlenecks.