Sherri Hooker
Salisbury, NC,NC
Summary
I like working with numbers and taking care of the elderly people. I enjoy making them enjoy their life and make it better. I love going out of my way to help these elderly and disabled people, I like doing a lot of things at one time.
Overview
14
14
years of professional experience
Work History
Caregiver Attendant
Barbara Hudgins
Ararat, NC
09.2020 - Current
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Built strong relationships with clients to deliver emotional support and companionship.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Provided safe mobility support to help patients move around personal and public spaces.
- Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
- Conferred with supervisor to discuss patient condition and medical care.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
- Shopped for groceries regularly in order to keep house stocked with necessities.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Secretary Manager
Dusty Creek Transport Inc
Salisbury, NC
02.2015 - 11.2021
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
- Developed and maintained courteous and effective working relationships.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Completed bi-weekly payroll for Number employees.
Transportation Bus Driver
Carolina Custom Transportation
Welcome, NC
03.2018 - 09.2020
- Assisted passengers to foster safe loading and unloading from buses during normal transport and emergency situations.
- Drove bus to safely transport passengers over scheduled routes and authorized stops.
- Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
- Reported vehicle traffic violations, vehicle damage and accidents to management to comply with legal and insurance obligations.
- Advised passengers of appropriate behavior to reinforce posted rules and maintain passenger safety.
- Monitored students and other passengers during transit to encourage safe transport.
- Fueled and performed pre-trip and post-trip inspections to support safe operating condition of vehicle.
- Transported passengers safely along prescribed routes according to tight schedules.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Operated bus and navigation equipment in alignment with company safety, DOT and local traffic standards and regulations.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Inspected emergency equipment and verified safe working order for student and driver use.
- Obeyed federal, State and local traffic laws and regulations to enable safe transportation outcomes for participants.
- Conducted pre-trip inspections of bus for safe operation.
- Protected passengers from harm and bus from excess damage by complying with traffic regulations.
- Checked vehicle daily for maintenance needs, personally handled common upkeep and reported serious concerns to supervisor.
- Followed schedules precisely to completely daily routes.
- Maintained frequent contact with dispatch to receive instructions and report on delays or incidents.
- Helped elderly passengers or those with limited mobility enter and exit bus.
- Completed daily reports covering trip details, vehicle maintenance actions and reportable incidents.
- Maintained positive passenger relations with orderly bus environments and clear announcements for each stop.
Delivery Courier
BriovaRx
Kernersville, NC
02.2015 - 02.2018
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
- Answered customer inquiries regarding shipments and provided updates on package arrival.
- Reported suspected mechanical issues quickly to supervisor for remediation.
- Built and maintained professional relationships with customers, which boosted business by Number%.
- Greeted recipients, delivered packages and parcels and acquired proper signatures for all deliveries.
- Properly documented all specimens received using Software.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management and peers.
- Verified load against delivery ticket before beginning every shift.
- Established lasting relationships with customers by delivering packages on time, interacting professionally and responding promptly to questions.
- Followed company policies and procedures during shift.
- Picked up packages and made deliveries promptly, exceeding prior delivery records by Number%.
- Handled receipt, storage, identification and delivery of Type products for Number clients.
- Delivered packages to customer doorsteps and business offices.
Education
Computer Engineering Technology
Guilford Technical Community College
Jamestown, NC03.1985
Diploma - Computer
Trinity Senior High School
Trinity, NC06.1981
Medical Assisting
Davidson County Community College
Thomasville, NC06.1981
Skills
- Conditions Assessment
- Patient and Compassionate
- Grocery Shopping
- Performance Assessment
- Supporting Daily Living Needs
- Activities of Daily Living (ADLs)
- Household Management
- Ability to Lift
- Mobility Assistance
- Personal Service
- Dependable and Responsible
- Incident Reporting
- Family Support and Instruction
- Grocery Shopping and Storage
- HIPAA Compliance
- General Housekeeping
- Bathing Support
- Healthcare Information
- Linens Management
- Illness Adaptation
- Companionship and Emotional Support
- Time Management
- Laundry Washing, Drying and Ironing
- Home Cleaning and Sanitizing
- PPE Usage
- MEDITECH Software
- Multitasking and Organization
- Independent Thinking
- Wound Care
- Remote Video Conferencing
- Communication Assistance
- Running Errands
- Developing Client Trust
- Family Member Training
- Behavior Redirection
- Healthy Eating
- Housekeeping
Timeline
Caregiver Attendant
Barbara Hudgins
09.2020 - Current
Transportation Bus Driver
Carolina Custom Transportation
03.2018 - 09.2020
Secretary Manager
Dusty Creek Transport Inc
02.2015 - 11.2021
Delivery Courier
BriovaRx
02.2015 - 02.2018
Computer Engineering Technology
Guilford Technical Community College
Diploma - Computer
Trinity Senior High School
Medical Assisting
Davidson County Community College