Sherri Johnson
Pendleton,IN
Summary
Accomplished Program Coordinator well-versed in running station programming in high-stress environments. Expert in personnel leadership, resource management and key decision-making. Articulate, motivational and analytical in approaching problems impacting team performance or station results.
Overview
21
21
years of professional experience
Work History
Patient Access Representative
Community Health Network
09.2023 - 10.2023
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
- Providing excellent customer service by promptly answering patient inquiries.
Outpatient Program Coordinator
Community Health Network
12.2019 - 08.2023
- Kept program-related data accurate, up-to-date and easily accessible for accessibility.
- Scheduled the clients in Epic and into Avatar for their appointments into treatment.
- I prepared daily new admission paperwork for new clients starting treatment.
- Developed and maintained spreadsheets that tracked all levels of care for our clients. I was in charge of Admissions and off the waiting list for the hospital on all levels of care for the outpatient level of care.
- I was in charge of ordering testing supplies for the hospital.
Recovery Center Coordinator
Fairbanks Hospital
10.2018 - 12.2019
- Entered data, generated reports, and produced tracking documents.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Gathered and organized materials to support operations.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
- Prepared all monthly outpatient billing, tracked and prepared daily urine drug screens results.
Administrative Assistant
Fairbanks Hospital
11.2010 - 10.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and maintained databases to track and record customer data.
Administrative Assistant
Walters Environmental Services Inc.
06.2004 - 07.2009
- Organized and scheduled meetings with hotels in several states to hold classes in their conference rooms.
- Prepared and organized all class paperwork
- Received payments for classes and balanced out credit card machine.
- Answered multi-line phone system, routing calls, delivering messages to staff,
Assistant Property Manager
House Investments
12.2002 - 06.2004
- Followed up on delinquent tenants and coordinated collection procedures.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Kept accurate records of all resident and tenant correspondence.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
Education
Associate of Applied Business - Administrative Assistance And Secretarial Science
International Business College - Indianapolis
Indianapolis, IN1994
Skills
- Patient Education
- Registration and Admissions
- Appointment Scheduling
- Pre-Admission Requests
- Data Collection
- Multitasking and Organization
- Customer Service
- Problem-Solving
- CPR certified
- Data Entry
- Scheduling
- Consultative Sales
Timeline
Patient Access Representative
Community Health Network
09.2023 - 10.2023
Outpatient Program Coordinator
Community Health Network
12.2019 - 08.2023
Recovery Center Coordinator
Fairbanks Hospital
10.2018 - 12.2019
Administrative Assistant
Fairbanks Hospital
11.2010 - 10.2018
Administrative Assistant
Walters Environmental Services Inc.
06.2004 - 07.2009
Assistant Property Manager
House Investments
12.2002 - 06.2004
Associate of Applied Business - Administrative Assistance And Secretarial Science
International Business College - Indianapolis
Similar Profiles
Catelynn JacksCatelynn Jacks
Certified Medical Assistant/Surgery Scheduler at Community Gastroenterology Care | Community Health NetworkCertified Medical Assistant/Surgery Scheduler at Community Gastroenterology Care | Community Health Network
Angie DalzellAngie Dalzell
Hospice Care Consultant at Community Hospice With Community Health NetworkHospice Care Consultant at Community Hospice With Community Health Network
Kaya HicksKaya Hicks
Direct Support Professional at Community Health Network/ Rutland Mental HealthDirect Support Professional at Community Health Network/ Rutland Mental Health
Rilwan HamzatRilwan Hamzat
Identity & Access Management Analyst at Community Health NetworkIdentity & Access Management Analyst at Community Health Network
SUNDAY OKOLISUNDAY OKOLI
CORRECTIONAL OFFICER at INDIANA DEPARTMENT OF CORRECTIONSCORRECTIONAL OFFICER at INDIANA DEPARTMENT OF CORRECTIONS